Customer reviews of 1001hobbies

4,2 /5

Based on 40 316 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 29/01/2023 à 02h48 following a purchase from 10/01/2023

Very good order tracking

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Verifizierter Käufer

Published on 28/01/2023 à 20h11 following a purchase from 23/01/2023

I had a bad feeling at first. But everything worked out well. Super fast.

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Acheteur Vérifié

Published on 28/01/2023 à 19h49 following a purchase from 20/01/2023

fast well protected nickel

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Acheteur Vérifié

Published on 28/01/2023 à 19h24 following a purchase from 23/01/2023

correct deadline

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Acheteur Vérifié

Published on 28/01/2023 à 19h13 following a purchase from 21/12/2022

I received the puzzle before the date indicated at the time of ordering. I recommend this site.

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Acheteur Vérifié

Published on 28/01/2023 à 17h39 following a purchase from 03/01/2023

Thank you for your fast delivery. The 2 3D puzzles are birthday gifts.

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Acheteur Vérifié

Published on 28/01/2023 à 17h24 following a purchase from 23/01/2023

Nothing to say...

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Acheteur Vérifié

Published on 28/01/2023 à 17h23 following a purchase from 07/01/2023

Ras a quand les nouveaute 1/72 Cordialement

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Verifizierter Käufer

Published on 28/01/2023 à 16h37 following a purchase from 17/01/2023

Everything went very well!

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Acheteur Vérifié

Published on 28/01/2023 à 16h26 following a purchase from 17/01/2023

no problem...

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Comprador Verificado

Published on 28/01/2023 à 14h41 following a purchase from 12/01/2023

I have to admit that once I explained the problem, they solved it in very few days (exactly 4 days). I also want to emphasize that although they take a long time to ship, the shipments arrive very well protected.

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Geverifieerde Koper

Published on 28/01/2023 à 14h33 following a purchase from 10/01/2023

everything was right!

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Acheteur Vérifié

Published on 28/01/2023 à 14h16 following a purchase from 14/01/2023

Impec

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Acheteur Vérifié

Published on 28/01/2023 à 12h59 following a purchase from 21/01/2023

Easy navigation, good delivery times

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Comprador Verificado

Published on 28/01/2023 à 12h13 following a purchase from 19/01/2023

Good service and fast delivery. Thank you

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Acheteur Vérifié

Published on 28/01/2023 à 12h09 following a purchase from 24/01/2023

Fast service. Product as expected

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Acquirente Verificato

Published on 28/01/2023 à 12h04 following a purchase from 28/12/2022

Perfect delivery and material arrived on time

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Acheteur Vérifié

Published on 28/01/2023 à 10h02 following a purchase from 30/12/2022

From order to delivery, impeccable follow-up, parcel arrived at destination in very good condition. I will come back to you.

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Acheteur Vérifié

Published on 28/01/2023 à 10h00 following a purchase from 16/01/2023

Package conforms to order and delivered on time

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Comprador Verificado

Published on 28/01/2023 à 02h02 following a purchase from 17/01/2023

EXCELLENT SERVICE AND FOLLOW-UP ON THE SHIPMENT OF THE PURCHASED PRODUCT

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Acheteur Vérifié

Published on 27/01/2023 à 22h36 following a purchase from 02/01/2023

The first time I ordered on this site I was surprised by the speed of delivery time top nothing to say to stay at this level

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Acheteur Vérifié

Published on 27/01/2023 à 22h22 following a purchase from 20/01/2023

fast efficient

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Acheteur Vérifié

Published on 27/01/2023 à 21h37 following a purchase from 31/12/2022

Do not take into account the mails and do not answer.

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Response from 1001hobbies Published on 30/01/2023

Hello, we're really sorry, but our customer service team is available Monday to Friday from 10am to 1pm and from 2pm to 5pm. It sometimes happens that when we reply to automatic e-mails, we don't receive our customers' e-mails. The safest way to reach us is to send an e-mail to [email protected]. Have a nice day.

Verifizierter Käufer

Published on 27/01/2023 à 19h29 following a purchase from 21/01/2023

Fast and very satisfied with their service

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Acheteur Vérifié

Published on 27/01/2023 à 18h40 following a purchase from 27/12/2022

Thank you!

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Acheteur Vérifié

Published on 27/01/2023 à 17h57 following a purchase from 30/12/2022

Superb figurine impeccable delivery

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Acheteur Vérifié

Published on 27/01/2023 à 15h44 following a purchase from 21/01/2023

GOOD, NOTHING TO SAY

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Acheteur Vérifié

Published on 27/01/2023 à 15h02 following a purchase from 21/01/2023

I haven't used it yet!

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Acheteur Vérifié

Published on 27/01/2023 à 14h34 following a purchase from 22/01/2023

Fast and careful delivery. Item available immediately. Very good service and order tracking. I recommend this site

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Verifizierter Käufer

Published on 27/01/2023 à 13h59 following a purchase from 22/01/2023

Perfect! Very fast, very precise.thanks a lot!

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Comprador Verificado

Published on 27/01/2023 à 13h33 following a purchase from 30/12/2022

perfect, both parts and assembly instructions

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Acheteur Vérifié

Published on 27/01/2023 à 13h23 following a purchase from 08/01/2023

Perfect

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Comprador Verificado

Published on 27/01/2023 à 13h09 following a purchase from 14/01/2023

1234

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Acquirente Verificato

Published on 27/01/2023 à 10h18 following a purchase from 04/01/2023

Through no fault of your own the material arrived late. I would like to point out that in any case in my opinion you are a very serious company

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Comprador Verificado

Published on 27/01/2023 à 09h44 following a purchase from 12/12/2022

Very bad, I already sent them the message indicating that I had not received one of the items and I asked them to proceed to redeem it for a voucher as they had done with two items that finally could not servire either. I copy you the forwarded in which contains the reference of the missing item and that as of today I no longer need.Good morning, I just received the package and in it I am missing: Avro Lancaster Dambuster B. III (exterior) (designed to be farming with Airfix kits) Part number : MXSM72205. Quantity : 1, 19,69 €, Total : 19,69 € I have seen that if I have redeemed a voucher for the items Reference : QB72467 and Reference : AMMO-1011. I would be grateful if you could proceed in the same way with the item that you have not sent me.Regards, TolO Corró.

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Response from 1001hobbies Published on 06/02/2023

Hi, thank you for your message, which is very important to us as part of our continuous efforts to improve our services. I have just informed customer service to give you a voucher instead of the missing model. I am very sorry for this situation and wish you a good day.

Acheteur Vérifié

Published on 27/01/2023 à 08h49 following a purchase from 20/01/2023

Complaints well taken into account, completely satisfied with the fast and careful delivery.

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Verified Buyer

Published on 27/01/2023 à 05h21 following a purchase from 28/12/2022

1001 Hobbies had the items in stock which I needed. Once the items were shipped, the delivery time was very quick since the items were being shipped from overseas.

Comprador Verificado

Published on 26/01/2023 à 20h43 following a purchase from 03/01/2023

I still think that this is a very professional company with an impeccable management. It is very commendable that they continue to work with Ukrainian companies despite the war and that I can enjoy models made in Kiev itself!

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Verified Buyer

Published on 26/01/2023 à 19h14 following a purchase from 16/01/2023

Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.

Acheteur Vérifié

Published on 26/01/2023 à 17h50 following a purchase from 16/01/2023

Fast, efficient and well-protected parcel. Would recommend.
1 star less because there is a mistake in the article. I had ordered brown model paint, but received gold.

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