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A
Rating: 5 out of 5
very good impeccable service business to do again
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
everything perfect, goods and shipping
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A
Rating: 1 out of 5
I can not give a positive opinion , because although I made a first order that never arrived , nor did I make another that did not arrive. In fact 1001 owes me 40 € received by transfer in June 2022
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Response from 1001hobbies
Hi, thank you for your message. I see that the second package is well marked as delivered, sorry about that. Could you please email us at [email protected] indicating that you did not receive anything? We will start a new investigation. Have a great day
V
Rating: 5 out of 5
First time visit. Will look at more items soon
A
Rating: 5 out of 5
SATISFIED IN EVERY RESPECT
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A
Rating: 5 out of 5
Intuitive site, easy to find what you're looking for
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V
Rating: 5 out of 5
shipping did take a hot minute, but what i ordered was packed very well, and arrived undamaged. good experience,,
A
Rating: 5 out of 5
Fast, perfect delivery
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A
Rating: 1 out of 5
As for the brushes, nothing to say. On the other hand, the refurbishing kit for my aero was not new. The needle and seal were new, but the rest had already been used. I found dried paint and the tip of the small piece in which the needle was sincerely inserted was bent. Very disappointing. Never again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Could you please send an e-mail to [email protected] with photos of the kit in question? We will contact the supplier. Good day 1001hobbies customer service.
A
Rating: 5 out of 5
well-designed site, pleasant to visit.
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A
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
Everything is perfect, with a wide selection of items. The only negative point concerns the aeromodelling activity, where I find the prices excessive, about twice as expensive as the specialist sites. I've been involved in this activity for many years.
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A
Rating: 5 out of 5
PERFECT
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C
Rating: 5 out of 5
It is exactly the same as the picture, delivered on the date I was told.
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C
Rating: 1 out of 5
It took too long, I am not at all happy with the service, I will never buy here again.
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Response from 1001hobbies
Hello, thank you for your message. We take good note of it. I would like to draw your attention to the fact that we depend on the reactivity of the delivery person, knowing that you have opted for an economical delivery, which unfortunately is not a priority in your services. Have a nice day.
A
Rating: 5 out of 5
very well thought-out site, with all kinds of models
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A
Rating: 5 out of 5
bravi
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A
Rating: 4 out of 5
The product was given as available, but I had to wait a few days for it to be restocked. However, I received it in twenty days.
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G
Rating: 5 out of 5
Good and neat
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G
Rating: 5 out of 5
Always on time with delivery
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A
Rating: 5 out of 5
Very good, fast delivery.
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V
Rating: 5 out of 5
Easy to use website
A
Rating: 5 out of 5
First order and everything is there, no worries, perfect. thank you
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A
Rating: 5 out of 5
Delivery on time and products fully compliant.
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A
Rating: 5 out of 5
Secure and punctual shipment (delivery date respected.). Excellent service.
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G
Rating: 5 out of 5
Everything went very smoothly, fast delivery & very wide selection! definitely recommend!
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A
Rating: 5 out of 5
perfect thank you
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C
Rating: 1 out of 5
I hate to write a bad review about model stores, but this one in particular is just not good enough. It turns out that I order three models, and for one of them they send me an incorrect reference, another model. Nothing happens, it can happen to anyone. As I keep the item intact and sealed, I take pictures and contact them to exchange it for the correct reference. As an answer they practically laugh in my face telling me that it is the same reference, all this in spite of having in front of me the attached photos of the order and of the received model. From then on, silence, they don't answer emails anymore. I am very sorry but this will not happen to me again. From now on, as much as I hate it, I will buy all these items on Amazon, which I know will offer me a better response to any problem. Run away from this French store, it is not worth the risk.
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Response from 1001hobbies
Hello, thank you for your message. We will take your comment into account to improve our services in the future. I see that there was indeed a referencing problem, we are very sorry. We have proposed you by email several solutions to return the item or offer you a refund. Do not hesitate to contact us by email at [email protected]. Thank you and have a nice day!
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Delivery on time. The items ordered were well packaged.
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C
Rating: 2 out of 5
Very bad transport. They make you pay 12 € to arrive urgent in 2-3 days and in the end it takes more than 7 days.
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Response from 1001hobbies
Dear customer, thank you for your message. We are sorry to hear that your experience was not to your satisfaction. I see that a refund of the shipping costs has been made as compensation. Our apologies once again. Have a nice day.
G
Rating: 5 out of 5
I am very satisfied with the 1001 hobbies.co.uk of my order and delivery on the correct date . I see further necessary orders to be made in these coming months . 1oo1 hobbies keep up the good work ( congratulations ) .
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A
Rating: 5 out of 5
Perfect transaction! Thank you very much.
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A
Rating: 5 out of 5
Hello good product despite the 2 bad experiences in your deliveries
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G
Rating: 1 out of 5
Coming very late
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Response from 1001hobbies
Dear customer, thank you for your message. We are sorry that your experience was not satisfactory. We will take note of your feedback to make improvements in the future. Have a great day.
A
Rating: 5 out of 5
It was perfect
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A
Rating: 5 out of 5
First purchase on this site, large choice, interesting prices. Delivery in 3 days, a nice surprise as it was announced in 5! I would definitely recommend 1001hobbies.
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G
Rating: 5 out of 5
Excellent service
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G
Rating: 1 out of 5
Order not received
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Response from 1001hobbies
Hello, thank you for your message. The package has unfortunately been rerouted, beyond our control, and we are very sorry about that. As indicated in our email yesterday, we have placed a new GA9BMTLYZ order which is currently being prepared. Have a great day!
A
Rating: 5 out of 5
Super
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