Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Perfect
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2022
item was exactly as advertised, and my son loves it
shipping took a while, but it was shipping overseas so to be expected
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Fast. As ordered.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Very good, parcel well protected
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Model fully complies with 1001hobbies catalog description Package in very good five-star condition!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2022
Delivery on time good order tracking product corresponds to my request and correct price and delivery grztuite
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2022
SATISFACTORY PURCHASE, GOOD PRODUCT, FAST AND RELIABLE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Order processed quickly. Easy pick-up from chosen relay point.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Wide choice in the catalog, with good information on availability and delivery times. Parcel perfectly conforms to order and good tracking.
A site to recommend to enthusiasts!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Fast, reliable, inexpensive.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2022
I'm sorry to tell you that the 3 pots of yellow were dry and I couldn't use them, so I'm not very happy. Can you do anything?
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Response from 1001hobbies
Hello, thank you for your message. Can you send us an e-mail with photos of the pots to [email protected]? We'll be able to notify the supplier and find a solution for you. Thank you very much!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
Quick delivery
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Speed and compliance
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
Easy navigation and wide selection. Good communication. Delay in sending the order but I was warned. Quick response to my emails. On the other hand, delivery by mondial relais sucks. In a bad relay point and too complicated to move it from one relay point to another ... Otherwise I wouldn't have received my order placed on November 23rd for Christmas. In short, I had to go out of my way.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2022
Good responsiveness for ordering and delivery. Small downside, the references are more expensive than the competition. Satisfied nonetheless.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/11/2022
I am not convinced with my item and they do not allow me to return it for free. For my part I will not buy more on this website, high prices and ads that do not detail the items well, at least in my case, and leads to mistake in the purchase.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. We will think about how to develop customer service for such a situation, but we are sorry we cannot do more in the meantime. Thank you for your trust in 1001Hobbies.
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 01/12/2022
One of the items arrived in bad condition and I can't contact customer service for replacement
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Response from 1001hobbies
Hello, thank you for your message. We are sorry that the package arrived damaged, this is obviously a situation against our will. Please send us an email with photos of the damaged product to [email protected] We will find a solution. Thank you in advance and have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
I give the note of 5 because Site reliable serious and sends in time however very disappointed because I called to know information before the purchase and at the time of the acquisition of the article those was not in conformity with the description. Very disappointed by the description, and by the person to whom I spoke on the telephone.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/11/2022
Excellent in all respects except timeliness, as 1001 is in France and I am in Northern California
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/12/2022
Everything as desired.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2022
Damaged parcel, it's not your fault, but the result is there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Good and fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/12/2022
The range of products is really wide, deliveries always meet the stated time.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
The parcel arrived on time and in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Item delivered quickly but model supplied without assembly instructions. Email sent but no reply.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/12/2022
Smooth delivery, clear website.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/11/2022
in my online shopping I am used to three or four Czech and Polish stores, but this product in question made me opt for 1001hobbies and I have been very satisfied so it will certainly be one of my regular suppliers.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/11/2022
Took a while for it to arrive, but once it was shipped it was there quickly
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2022
The item is just what my husband wanted l
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/11/2022
I am very happy
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2022
Was initially concerned given their location is in France, however product (a hard to find gunpla kit selling for twice the price in the U.S. aftermarket) arrived promptly, in good condition and in very nice aviation-themed gift wrap (I'd selected the giftwrap option). Would order from again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Impeccable service, delivery on time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2022
The stock status indication is unreliable. No information on delays and delivery times was sent to me. Without my intervention, I think I would still be waiting for my parcel. However, following my request for a refund, this was carried out very quickly.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Received without problem
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2022
I am very satisfied with the service provided
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2022
Excellent product, great price and speedy delivery! Will buy again! Highly recommended!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2022
Ordered a brass update set. Recieved this order within a few days. France to the UK. Well packaged at a reasonable price. Would not hesitate ordering again.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/11/2022
Very well packaged package. Excellent products. Super+
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/11/2022
Great availability of items and safe shipping.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies