Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/08/2022
Fast delivery Perfect product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2022
Despatched really quick, great service
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2022
Wrong delivery. I am waiting for your next reaction, following my messages of 26.8.2022
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
The service is getting better every year, and great progress has been made in terms of customer communication, bravo.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2022
Great service and prices
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Very good!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/06/2022
I needed custom number decals for a project I was working on and these were spot on being exact scale and structure
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 08/08/2022
Takes way too long to receive your order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2022
We have received the first parcel but have been debited twice for a parcel supposedly already delivered on August 17 or 18, 2022 but not arrived Reason for the double debit: a bug at the time of payment which was displayed invalid, which created a second phantom order Would it be possible to refund the 49, xx euros debited for this phantom parcel?
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/08/2022
Fast delivery good quality
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/08/2022
Fine very happy with it
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/08/2022
all good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2022
No problems, delivered on time and a good kit (if you own a trained spider to do the rigging!)
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2022
It's a pity that my last parcel took so long to be delivered. What's more, the parcel was completely ripped off.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
I'm delighted with the carpet, but there's just one problem with the delivery: it's just bubble wrap around the box, which isn't very discreet and could encourage theft by a delivery driver who might be interested in the parcel.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
All very well
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Product conforms and arrived very quickly Bravo
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/08/2022
Fast and efficient service, great assortment of products and accessories, decent site navigability
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/08/2022
Definitely competitively priced products, fast shipping and a huge selection !!!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2022
would be happy to order from them again
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2022
Very good reactivity for sending packages. See to build customer loyalty.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/08/2022
Comfortable navigation, order fulfillment in acceptable time, package packaged with care.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2022
but the catalog lacks modern French tank figurines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Lots of choice and very well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Perfect transaction very functional site access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast delivery with follow-up by e-mail. Games received in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2022
Very good
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/08/2022
I simply did not receive the item and no response to my emails and phone answering "closed"
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Response from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Always so nice and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
My only regret is that I couldn't find a way to make the 5 euro discount count. The software isn't very practical.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
20/20, quick and secure delivery. To be recommended
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/07/2022
Everything went great with my order, but I only give it one star because I am constantly being asked to rate the transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good quality.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/08/2022
Everything good, goods in order, decent delivery service (UPS), prompt delivery ... gladly again ...
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
The site is very well done, very correct navigation, careful shipping, and delivery instructions followed. I recommend this site for the purchase of various and varied models.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/08/2022
Fast service as promised, PostNL was late however, but so not your fault !!! :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2022
Achat avion rc , rtf , accus avion HS,
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/08/2022
Serious and professional people
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/08/2022
Sharp price and With 12 days delivered fine, delivery by post NL however no message/mail that package is on its way. But again competitive price
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