English 
A
Rating: 4 out of 5
Impeccable as usual. Just a little complaint about the size of the box, a little too big for what was inside .... not very green :)
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Delivery time a little long... 3 weeks !!!
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G
Rating: 4 out of 5
The whole organization around the order is good. The status of the order is easy to follow. The quality of the construction kits depends on the brand. I would like to be able to make improvements. For example in the manual.... Greetings Hans
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A
Rating: 4 out of 5
compliant and on time
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C
Rating: 1 out of 5
A disaster. They made a mistake in sending me the product. In order to return the product I had to call several times and there was never anyone who spoke Spanish. In the end they sent me a return label. After three weeks I am still without the product and without my money back. I will not buy from this site again and I do not recommend it.
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A
Rating: 4 out of 5
order well received: the blister pack and cardboard box are in good condition (it was a Masters of the universe figurine: the condition of the latter is important for a collector) and the figurine is magnificent. I'm giving it 4 stars (I hesitated to give it only 3) because the time between ordering and receiving it was extremely long... But perhaps that's due to the large number of orders for the festive season... (hence the 4th star instead of 3) Thanks to you!
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A
Rating: 1 out of 5
I was really happy at first with the delivery time, but once I had the parcel in my hands, I realized that I had not at all received the product corresponding to the visual, nothing to do with it, I'm really disappointed...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Delivery received a little late but satisfied with my purchase.
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A
Rating: 1 out of 5
I did not receive my order very disappointed
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Rating: 4 out of 5
Good purchase, good response time.
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V
Rating: 5 out of 5
Great service no problems
A
Rating: 5 out of 5
Good description on the website. Model received as ordered and very fast delivery. The only downside was the gift-wrapping, which was not up to scratch and a bit messy.
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V
Rating: 4 out of 5
Good
V
Rating: 2 out of 5
Delivery was returned by DHL - only DHL.... knows why Credit note took a very long time and had to be claimed several times.
I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
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I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
A
Rating: 4 out of 5
Too bad about the Heller paint problem.
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V
Rating: 4 out of 5
For one item, we first had to wait for it to arrive in stock, even though it was ordered with "in stock". Shipment from France. Item flawless, shipment well packaged
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A
Rating: 5 out of 5
Simple, well-designed website Plenty of choice Delivery on time
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A
Rating: 4 out of 5
Hello, I have always appreciated the follow-up of this order, which has been successfully completed thanks to your good services. Best regards.
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A
Rating: 4 out of 5
Hello, I've been very satisfied, my contacts have always been very kind and attentive. I wasn't able to get the Mirage 2000 D, but that's beyond your good will, as it's not yet built as a model. Please let me know when it's available and I'll order it for you, but there's no hurry. Best regards.
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V
Rating: 4 out of 5
Good service , fast and reliable
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V
Rating: 5 out of 5
Very good shop, excellent quality service.
A
Rating: 5 out of 5
You always seem to have exactly what I want, Merci (and even tolerate my total inability to speak or read French! {thanks Google!})
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V
Rating: 5 out of 5
My order arrived as quickly as could be expected in these days of Brexit and covid problems and was very well packaged .Excellent service
V
Rating: 4 out of 5
approx. 10 days from order/payment to arrival in Germany
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A
Rating: 5 out of 5
Easy to use site, order quickly dispatched and very good reception in the delivery depot!
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A
Rating: 5 out of 5
Order received quickly and in good condition
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A
Rating: 5 out of 5
Delivered on time and excellent follow-up.
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V
Rating: 2 out of 5
I have only received part of the order and am still waiting for the second delivery. Problem management also leaves a lot to be desired. I placed my order three months ago and have not yet received a credit note.
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A
Rating: 5 out of 5
Perfect.
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C
Rating: 5 out of 5
Despite the delay, everything went well.
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A
Rating: 5 out of 5
The best is when there's nothing to say. Everything went perfectly.
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A
Rating: 5 out of 5
Clear site. Product as described. Fast delivery .
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V
Rating: 5 out of 5
The model color is of the usual very good quality. I also rate the intermediate information from the dealer as very good. Only the delivery time was a little long, but the goods also come from France. Highly recommended.
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A
Rating: 4 out of 5
Delivered on time. The box of one of the models is slightly damaged, but nothing serious, but please stop offering gift-wrapping if you're going to wrap it so badly. I'd still order from your site.
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A
Rating: 5 out of 5
Fast and careful delivery I recommend
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A
Rating: 5 out of 5
very good for the order and the speed, see after the holidays for the quality of the paint.
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A
Rating: 5 out of 5
Perfect, well packaged, fast delivery, I recommend it!
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A
Rating: 4 out of 5
I'm satisfied, the models were delivered well in time. All that remains is to assemble them...
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V
Rating: 5 out of 5
Good website, good stock and delivery reasonable (about 10 days) considering all items dispatched from France (outside UK). I was very pleased.
A
Rating: 1 out of 5
Although I paid the maximum shipping price for delivery within 48 hours, the parcel was delivered 7 days later. In conclusion, I will no longer order from 1001Hobbies.
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