1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/09/2021
I haven't received anything despite them saying delivered
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/09/2021
Terrible delivery times
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Response from 1001hobbies
Hello, Thank you for your feedback. We regret the delay and apologize for this incident. Customer service will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Quality website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
fast delivery and carefully protected parcel! very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
excellent, fast service very good quality models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/08/2021
Clear and well detailed site, fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Received earlier than expected. Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Very good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/09/2021
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2021
The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.
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Response from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/09/2021
Fast delivery. Good selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
As expected, reliable and fast. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
mondial relay not very competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Serious and rigorous. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
Delighted with the service!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2021
It was fine. I only ordered a few paints, and they arrived relatively quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Very good advice from very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
perfect
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/09/2021
Very fast, uncomplicated delivery, good price-performance ratio. Gladly again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
I recommend this boutique. The staff is available and attentive. Shipping was fast and packaging well done. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/08/2021
No details
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
I was very satisfied with the site and its ease of use. And as far as the object is concerned, I really enjoyed building it, even though it was a bit expensive.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2021
Very good selection,
Free shipping on many items
Prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
great site and very fast shipping
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/09/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
I am very satisfied;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
The choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
A bit messy but complete
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/08/2021
You never have stock and waiting times are far too long
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Response from 1001hobbies
Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
it's ok! no particular worries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Very pleased. I found what I was looking for at a satisfactory price, and I'll be back. It's a bit long but it's correct, taking into account a longer lead time with thousands of references available. Well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2021
I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !
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