Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2021
Very quick delivery and the parcel is in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2021
As last time, nothing to say, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
Wide range of products.
Easy site navigation. Fast shipping at a reasonable price.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/08/2021
Everything as it should be. Fast and problem-free. Gladly again.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/08/2021
Super fast delivery, everything as described. THANKS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
order collected quickly. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2021
Very very long delivery time: 1 1/2 months without explanation.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/07/2021
delivery is long. Service is good. But cant change my log in password 1001 hobbies has not gotten back to me yet.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/08/2021
The navigation is sometimes a little less clear but the overall operation is fine. The products are well presented and ordering is easy.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/08/2021
Thanks again, looks alright but i have other to do first. I might get around to starting one next month.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/08/2021
Great store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
very clear site very affordable price model often difficult to find in specialized stores
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/08/2021
Quickly and competently delivered!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/08/2021
I have already placed several orders and the service is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
good experiences lately, so now 5 stars.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/08/2021
I am very satisfied. Packaging, products, delivery time. Everything perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Excellent service and wide choice of models and accessories
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/08/2021
Very fast and accurate in both order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
conforms to my order, careful packaging, delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
fast delivery again thank you and see you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
Fast order processing and shipping Just a cracked can lid, but nothing too serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2021
The packaging and shipping were top notch and the package was received much sooner than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Very good opinion nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Received promptly.very good packaging.recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
good products
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/08/2021
Good fast delivery and very neatly packaged. No negative points at all. Fine thanks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Impeccable Very good service I highly recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/08/2021
Package as ordered but the delay was very long for a part in stock.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/08/2021
All fantastic, finally a store where there is everything for modeling at the right prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
serious. parcel delivered quickly. well packed. keep up the good work.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/08/2021
It fits. Not bad. Delivery time could be a little shorter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Very professional and safe I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
Very good choice of scale models and correct delivery time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/08/2021
Order received too late
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Response from 1001hobbies
Hello Mr Pitault, Thank you for your comment. We apologize for this incident. We have decided to reimburse you the 8.99€ corresponding to the shipping costs.
We hope you find this offer satisfactory. Best regards, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
The product description is perfect. From placing the order to receiving the product, there's nothing to complain about.
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