Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
A rich offer and fast delivery. I recommend it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Perfect! Received a little late but excellent products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very good service very good R.A.S.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Great plane, gift for my little brother
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Diligence is a gift to my friend, and he received it with great joy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
GOOD SITE CORRECT DELIVERY TIMES
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Satisfaction
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2021
Outstanding products arrived quickly than I expected. Outstanding service recommend using these folks thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
As efficient and fast as ever
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Perfect. Order received in 72 hours, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
For a first contact, with your site, which by the way is well supplied, and clear, my order was carried out, without worries, fast, conform, I will remember you for a next order, cordially.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Long delivery time on this order but independent from 1001Hobbies!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/03/2021
no instruction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
on-time delivery, well-packaged items, parcel tracking. Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2021
I ordered decals, several orders: very poor quality for a delay of 2 months for one of the orders. I threw money out the window and illusions.
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Response from 1001hobbies
Mr LAcueva We regret this opinion. We have passed on this information to RODEN so that they may be aware of the quality of the products they offer. Thank you for taking the time to point out this incident. Please accept our sincere apologies.
Sincerely, 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2020
The catalog is very extensive and specialized and the service is very good. Very satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2021
Well run
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Delivery on time, careful packaging.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/02/2021
0everything wonderful
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Received the order in two times lacks the tempest offset, order well packaged satisfied thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Wide choice and fast delivery.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/02/2021
Accidentally (my mistake) I had paid the product 4 times, more often I asked if I could get the money of the extra three times back (had overpaid about 80 euros). I never saw the money. By the way, the product also came quite late.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/03/2021
great service, fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/03/2021
VERY GOOD , REPEAT!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast and careful I recommend, in a short time I intend to place an order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Perfect delivery.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/01/2021
I HAVE CLAIMED ON SEVERAL OCCASIONS WITH MULTIPLE MAILINGS. The delivery is wrong, they arrived in 1:72 scale and I ordered 1:48 scale. Please solve it as soon as possible. It was for my son's birthday and I have not been able to finish the model and give him his surprise.
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Response from 1001hobbies
Hello, Thank you for your email. We have sent you an email informing you that you have ordered the DÉCAL GRUMMAN F-14A VF-84 JOLLY ROGERS 1981 USS NIMITZ in 1/72. If you wish, you can return it to us. We will be able to proceed with the exchange if you wish.
Thank you for your understanding, 1001hobbies Customer Service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Thank you for the welcome, the advice and the speed of delivery, I am very satisfied.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Abcd
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
No telephone contact. It's a pity, because the service isn't very friendly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/03/2021
Real good information about the proceeding of the order.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/03/2021
Everything is fine, gladly again.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
We would like to suggest the colors that go with the model as well as the figurines. Perfect delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/02/2021
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Fast, efficient service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/03/2021
Nothing at all wrong with the sire or the service but the model is terrible im not even going to bother building it, I wish I waited and bout 1/350 by trumpeter or 1/400 by revell
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Compliant order, fast delivery, in these chaotic times, well done!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/02/2021
Everything in order
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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