1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
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Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/01/2021
Since you ask for a review: very bad experience! Order placed on December 16 for what was supposed to be a Christmas gift. First of all I was told that an item had to be retrieved from the supplier. The item according to your emails was not shipped until 3112. To date no package received the SDA tracking number appears to be non-existent. I sincerely hope it will arrive but reading the other comments I am very afraid!!! And then they wonder why one buys on Amazon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
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Response from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping good price fast shipping
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Response from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realize that I was dealing with a company in France!
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Response from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/01/2021
very good online store: adequate prices great variety of products clear and functional site timely and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
I am delighted with the good execution of the parcels I thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
No particular comments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Everything was fine! Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
no problem very bi
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
Response from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping good price fast shipping
Response from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 05/01/2021
Dear Sir or Madam I placed an order with you on 13.12. because the situation was presented in such a way that the desired products were immediately available (= in stock). On 14.12. I received a confirmation of this order. It was not until 23.12. that I was informed that delivery would be delayed because 2 of the 3 products were not in stock and could not be ordered. There is no contact address on the homepage. At the same time, the possibility of telephone advice is advertised. Nobody can be reached via the number, which is also almost impossible to find. I would like to cancel the entire order but I can't reach anyone. I have never experienced so little customer service. As I paid with Paypal, this will be the next step. I will wait another day to see if there is a response this way. A. Büttner It has now been six days and still no money has been refunded!!!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realise that I was dealing with a company in France!!
Response from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer cant get an email to send. Didn't realise that I was dealing with a company in France!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good price fast shipping
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2021
Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/01/2021
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2021
I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 04/01/2021
as of today I don't know what happened to my package!sda tracking number is nonexistent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/01/2021
Ammonite backpack simply great for both playing trading card games and carrying PCtablet etc. Shipping on time no hiccups. Recommended.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.
Response from 1001hobbies
Dear Mrs Boehnlein, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/01/2021
Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/01/2021
First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/01/2021
Very satisfied with order completion and delivery
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/01/2021
Order placed on 61220 still not arrived on 40121
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/01/2021
All very well!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
There was some delay with the shipment but in the end it arrived perfectly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Great Item and arrived in perfect time. Will use again
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Everything perfectthe only downside is the delivery timeotherwise very good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Great Service, thank you 1001 Modelkits team
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 04/01/2021
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/01/2021
Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied
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