Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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E
Ermanno M.
Rating: 1 out of 5
following a purchase from 28/10/2025
I made a wrong purchase but you do not refund the money, only a voucher to buy something from you again. This is absurd. Since I communicated it just a few minutes after sending my credit card details. You could have honestly and correctly canceled the payment without even shipping the item.
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STEFANO B.
Rating: 5 out of 5
following a purchase from 02/11/2025
Everything perfect! Fast delivery
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Christian V.
Rating: 5 out of 5
following a purchase from 04/11/2025
Everything is great
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Gennaro C.
Rating: 4 out of 5
following a purchase from 23/10/2025
Could you be clearer in stating whether the products are available in your warehouse, or if they need to be ordered from third parties and the time required for them to arrive at your warehouse
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José D.
Rating: 5 out of 5
following a purchase from 29/10/2025
Fast deliveries, well packaged.
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C
Corine C.
Rating: 1 out of 5
following a purchase from 29/05/2025
I had to wait more than 3 months for my paid order to be delivered and received neither an apology email nor compensation, I find that very sad.
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Karim J.
Rating: 1 out of 5
following a purchase from 15/03/2025
Scammers. Ordered in March, in November I am still missing part of it. Called and emailed multiple times, little to no response. Until I finally get feedback: they created a discount code. As if I would ever want to order anything from these scammers again. NEVER, NEVER AGAIN. BE WARNED! A discount code... Unbelievable. I requested my money back, but of course no response yet. So, theft... NEVER ORDER HERE!!!!
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Herman K.
Rating: 4 out of 5
following a purchase from 01/11/2025
X
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Rob D.
Rating: 1 out of 5
following a purchase from 28/10/2025
My order is not complete and there is no response to my email about this.
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Pim P.
Rating: 5 out of 5
following a purchase from 30/10/2025
good price and fast delivery
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Endloser B.
Rating: 5 out of 5
following a purchase from 26/10/2025
I mistyped my address. I wrote a ticket to support, which was processed quickly and easily, so my order could be delivered. Fast delivery, amazing prices (sometimes less than half of the big A!!) Highly recommended!
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Roy T.
Rating: 5 out of 5
following a purchase from 25/10/2025
Top!
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Jose justino T.
Rating: 5 out of 5
following a purchase from 04/10/2025
Be initially suspicious, but it arrived very quickly and in good condition
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Rik D.
Rating: 5 out of 5
following a purchase from 29/10/2025
Fast and smooth delivery, well packaged and the product as described
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Emanuele M.
Rating: 5 out of 5
following a purchase from 17/10/2025
Great product
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sandro N.
Rating: 5 out of 5
following a purchase from 24/10/2025
Good service, product not yet used
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Tania M.
Rating: 5 out of 5
following a purchase from 22/10/2025
Package arrived quickly and intact. I am very satisfied!
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Laurent C.
Rating: 5 out of 5
following a purchase from 24/10/2025
Fast and careful transport. Competitive prices. All positive
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enrico A.
Rating: 4 out of 5
following a purchase from 18/10/2025
Everything was great even though the wait was very long
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Carlos M.
Rating: 5 out of 5
following a purchase from 18/10/2025
Fast, efficient, and competitive.
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Jean-Louis R.
Rating: 5 out of 5
following a purchase from 26/10/2025
Fast and in line with my expectations
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Alfonso M.
Rating: 5 out of 5
following a purchase from 26/10/2025
Order delivered very quickly and in proper packaging
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Nicolae Marian S.
Rating: 5 out of 5
following a purchase from 22/10/2025
The entire process, from placing the order to picking up the package, went as expected. Absolutely perfect.
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Laurence B.
Rating: 5 out of 5
following a purchase from 29/10/2025
Beautiful product!
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Wilco H.
Rating: 5 out of 5
following a purchase from 28/10/2025
Well packaged, shipped fast and sufficient status updates. Highly recommended
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veronique L.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very well.
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Roger S.
Rating: 5 out of 5
following a purchase from 29/10/2025
I have placed several orders and have always been helped well.
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lutz K.
Rating: 1 out of 5
following a purchase from 12/07/2025
I bought a combustion engine from 1001 hobbies and found that it does not fit in my car. After returning the engine, unfortunately, after multiple requests, I only received a credit note and not my money back.
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Silvia K.
Rating: 5 out of 5
following a purchase from 21/10/2025
It worked great. Everything arrived safely. Happy to do it again
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Quentin P.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very well
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Stefano R.
Rating: 5 out of 5
following a purchase from 25/10/2025
Precise delivery times with reliable courier
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Olivier B.
Rating: 4 out of 5
following a purchase from 18/10/2025
all good
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JOSE MARIA C.
Rating: 5 out of 5
following a purchase from 21/10/2025
Everything is correct, thank you
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Salvatore I.
Rating: 5 out of 5
following a purchase from 21/10/2025
very satisfied
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JEREMY J.
Rating: 1 out of 5
following a purchase from 28/07/2025
Order placed on July 10, 2025, last figurine received on October 30! 112 days later!! Lack of professionalism, no communication without follow-ups, no commercial gesture, nothing. Don't hesitate to pay a few euros more with the competition, it will save you an incredible amount of time...
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Christine J.
Rating: 5 out of 5
following a purchase from 28/10/2025
Very very good thank you
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bernard K.
Rating: 5 out of 5
following a purchase from 28/10/2025
top professional
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LOUIS G.
Rating: 1 out of 5
following a purchase from 17/05/2025
Order placed in May 2025, one of the products being on backorder for months, I requested twice, unsuccessfully, to cancel the order and get a refund without fees (and yes because beyond 14 days they impose a management fee of 25% of the total order, which in my opinion is a violation of Article L216-2 of the Consumer Code that allows the consumer to withdraw without fees if the order has not been fulfilled beyond a period of 30 days). Order received in November 2025, order not compliant, two products are missing and the product that was on backorder is not compliant. In short, a big scam and deplorable customer service.
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Manuel R.
Rating: 5 out of 5
following a purchase from 27/10/2025
Excellent
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françois R.
Rating: 5 out of 5
following a purchase from 26/10/2025
Not the best price for the product, but I chose a secure order within the deadlines and delivery.
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