Customer reviews of 1001hobbies

I'm very disappointed - I placed my order on November 6 and still haven't received anything, even though it was supposed to have been shipped on the 18th.

Vreselijke communcatie en geen duidelijk inzicht in leveringen Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour, een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.

It has taken an age to be delivered then when they do they don���t leave the package on the porch or put it through the Letterbox they take it away again-

Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.

As usual: - fast shipping - very well packaged - good follow-up

order shipped quickly good service

The person I spoke to on the phone was very pleasant and answered all my questions.

The game ordered arrived on time.

Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.

I can't write a review when I haven't received my order

Parcel received on time Very correct parcel Good su

Order and deadline

Excellent order tracking, fast and efficient

Fast, accurate delivery

Transaction Ok. Fast shipping

I am very satisfied. I received the items I ordered in a reasonable time.

Hello, my parcel has still not been delivered to the Boissy relay point. It has gone back to Paris 11 ?? even though it never arrived in Boissy. I know the person who runs the relay point. What's more, I've sent you 2 reminder emails on the subject, to which I've never received a reply. I'm therefore expecting a rapid response from you so that I can be delivered.

nothing to complain about

It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism

Very well packaged parcel received on time. Parf

Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.

we still have not received what we bought after 28 days, very bad.

Fast delivery, very well packaged, will order again thank you

Great service

My order took a month to be delivered. I placed the order on 16th November and yet it transpired that it hadn't even been dispatched until 30th. During this time, no reason or apology was sent to explain this delay. When the order eventually arrived it was incorrect. The only saving grace was that a refund was supplied for the missing items - but I would much rather have had them in a timely fashion.

They didn't meet the 2 day shipping it took them 15 days but they were good great packaging new product!

Nothing to say

Excellent seller very good cost and shipping time. 100% reliable

Great product fast and accurate delivery thank you

Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.

Very satisfied with the first rate… Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I’m building. These pieces really enhance the kit building. I’m in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I’m building next.

Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.

Neatly delivered to your home This time it went via post nl and arrived at the right time

Order and delivery went correctly (little delay due to busy period)

Great selection and delivered nicely on time

I am satisfied with my purchase from 1001maquettes. I recommend

Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.

Everything is fine !!!

I placed an order on November 4th. On November 25th it is pre-registered at the post office pending to be taken to the post office for distribution. Today is December 8 (more than 1 month after placing the order) and it is still pending to be taken to the post office for distribution.

Perfect package, very well protected. I will repeat for sure