1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in… Trouble free ordering ,item was in stock shipped the next day!!!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does… totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
compliant product fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Order arrived on time Item corresponds to avi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
concerning the delivery not delivered by hand to the hotel next door. Perfect packaging. Lack of explanation on the instructions and still waiting for an answer to my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
I was also looking for a 1:35 model of a Hotchkiss H 39 tank for an exhibition to mark the 80th anniversary of the commemoration of the Battle of France. I found it at 1001 Maque.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in... Trouble free ordering ,item was in stock shipped the next day!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent, nothing to complain about. Order processed and shipped very quickly. Parf
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
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Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
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Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall good service and would use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
totally unreliable company which does not fulfil its obligations to its customers would never deal with them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering item was in stock shipped the next day!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order received quickly no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Delivery time a little long but otherwise perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order well received quickly nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
4 stars only so that my message is not censored by the site. In fact, all messages below 4 stars are hidden by the site to show only good reviews. Uneven delivery times: some people receive it in 2 days, while others don't hear from me for 1 month. I was supposed to receive my order in 48 hours, but I got it 15 days later. Packaging not as good as competitors. Order as per photos. Probably the last
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/07/2020
A fair price on a discontinued model shipped internationally and received in 10 days what more can you ask for? And I didn't have to worry about getting scammed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service. Good value. Will use again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
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Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/07/2020
Great supplier I will continue to shop and reliable
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before… Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
Response from 1001hobbies
Dear Simon Warrington, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast… Great customer relations and super fast delivery , highly recommended, thank you
Response from 1001hobbies
Dear John, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/07/2020
It has good stock, the service is good and the orders arrive in good condition. Perhaps the shipping could be improved because as a rule it takes quite a long time.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/07/2020
I placed an order on May 21st and I still haven't received it. The phone number on the website does not work.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2020
Order processed after two weeks following a complaint. I was given a €10 voucher (which did not appear on my account) but I had to make a claim! Three weeks after my first claim, I still had nothing and realized that everything was out of stock, even though this was not the case at the time of my order. In short, I've just asked for a refund. Not
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast delivery highly recommended thank you
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before ordering absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before... Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
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Response from 1001hobbies
Dear Simon Warrington, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast... Great customer relations and super fast delivery , highly recommended, thank you
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Response from 1001hobbies
Dear John, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/07/2020
I placed an order on January 31, 2020 the order has not arrived and we are on the 4th of July 60 € thrown are a scammer
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/07/2020
I found 1001 modelkits to be a fast reliable and helpful service who I would not hesitate to recommend to any fellow modellers, I will be using the again in future most definitely.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/07/2020
Order made on May 21 payment 8€ for fast delivery 8-10 days (I order because according to the page I get it for 3 June date of a birthday) we are 4 July and I'm still waiting. They put you q have the product in stock and it turns out that I receive mailsa day today that they are waiting for the supplier to send the productomenudo deception. I also have to say that at the time I put the complaint they sent me an email asking me what I wanted to do I asked for a refund and within 14 days they tell you it was returned to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2020
You are always well served and on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2020
An order placed on 0106... Still hasn't arrived! And not even a reply to the two emails sent!!! Too bad, all I wanted was to know the delivery time. For the second order in my basket, no worries, there are reminder emails to finalize the order! Vitereprenez vous vous avez déménagé pour mieux servir votre
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