Customer reviews of 1001hobbies

They should really add the sizes of the models in the description

Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn’t even in stock (it looked it was when I made the order), and they hadn’t told me. Apparently it’s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

Very satisfied with my purchase""Mini-Z"" and with the site. They were very reactive to my e-mail concerning the delay in delivery compared to what I could read as opinion. No more than 2 days after my complaint I received my order and very well.

Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn't even in stock (it looked it was when I made the order), and they hadn't told me. Apparently it's in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

very satisfied with the DUNKERQUE.....beautiful complete model plus photoetch included...fun to make beautiful molding...easy real pleasure to assemble and paint ..with aging and patina hyper realistic...I recommend it to to

Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came with no package appearing I called up to check what had happened only to hear that the item I ordered wasn�t even in stock (it looked it was when I made the order) and they hadn�t told me. Apparently it�s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

Excellent everything perfectcompliments

Well-made and reliable models

Disappointed as it took over five weeks… Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Update July 22 ""1001modellbau""-Team probably does not understand German Goods were returned and no refund was made. ->Because goods were not returned and another return bill was created. So once on July 2 a return slip and this was used for the return. Arrived on July 15 at 1001ScheißLaden Now on July 21 again a return slip with the request to return the goods. I am speechless !!!!!!!! My tip is not to order here !!!!!!!!! --------------------------------------------------------- After a very long wait, the parts were delivered. I ordered components from Blackbull for an RC car in blue. The parts arrived in black. After complaint no quick solution is focused but the supplier is contacted in this regard and time is lost further. Never again !!!!!!!!!!!!!!!!!!!!!!!! Telephone recalmation not possible. Return bill has arrived let's see when the money will be transferred back. Update Goods were returned arrived there on 15.7. On 17.7 after inquiry came the return message from 1001 the package has not yet arrived. -> Recognition super in wrong delivery and super in very slow processes this has nothing to do with COVID19. Unfortunately, one star has to be awarded here see this as a negative star.

Wide choice and competitive prices

Beautiful model

The order was placed 11 days ago and unfortunately the product has not yet been delivered... The processing of the order was fast and the shipment was done immediately, but the delivery is problematic. As this is a gift for a specific date, this is a problem.

reliable but logistics to be improved ( too long

ORDER PLACED ON 1606 STILL NO NEWS DESPITE SEVERAL EMAILS REF CDE 2JMFJWX6N BY CORRECTION A REPLY WOULD BE GREAT

Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Disappointed as it took over five weeks... Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Everything well packed all in all still smooth delivery despite Corona pressure

Kit is on a par with other quality 1/48… Kit is on a par with other quality 1/48 scale models

Not good at all Some bull shxt

Arrived broken and when I tried to… Arrived broken and when I tried to contact you for a replacement you did not respond.

Model was bought with guaranteed three… Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.

Excellent Service and great… Excellent Service and great communication

Great Very pleased with my order. Good price, prompt delivery and well-packaged. Thank you!

Great Figures Great Kit, and good service from the 1001 modelkits

Excellent Service and great communication

Kit is on a par with other quality 1/48 scale models

Geen Nederlandse handleiding

Arrived broken and when I tried to contact you for a replacement you did not respond.

Very pleased with my order. Good price prompt delivery and well-packaged. Thank you!

Great Kit and good service from the 1001 modelkits

Some bull shxt

Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.

Not good at all Some bull shxt

Shame to have ordered just during the moving period but otherwise very satisfied.

I love wooden models...we need a lot more of them!

perfect for both delivery and quality

Great Figures Great Kit, and good service from the 1001 modelkits

Excellent service

Reliable siteema I did not find much general assortment model cars I was interested in the Ferrari to give as a gift and it's fine I had ordered red ede and arrived blackin fact in the next orders specified it. Anyway you are fast (codid aside)and reliable and the goods arrive undamaged.