1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
22 days, no tracking ID and they have no idea when/were my item is 22 days no tracking number, they keep passing it off as we am waiting for it to get to us, they tryed fobbing me off with a 5% off another item DO NOT BUY FROM THIS COMPANY.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/06/2020
Do not buy from this seller Do not buy from this seller, absolute joke. No items received, no response to communications. Extremely dissapointed. Case raised with paypal.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/06/2020
Poor Customer Service Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again, extremely poor customer service. I Do not recommend this seller.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/06/2020
Do not buy from this seller absolute joke. No items received no response to communications. Extremely dissapointed. Case raised with paypal.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2020
22 days no tracking number they keep passing it off as we am waiting for it to get to us they tryed fobbing me off with a 5% off another item DO NOT BUY FROM THIS COMPANY.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2020
Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again extremely poor customer service. I Do not recommend this seller.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/06/2020
Do not buy from this seller Do not buy from this seller, absolute joke. No items received, no response to communications. Extremely dissapointed. Case raised with paypal.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/06/2020
22 days, no tracking ID and they have no idea when/were my item is 22 days no tracking number, they keep passing it off as we am waiting for it to get to us, they tried fobbing me off with a 5% off another item DO NOT BUY FROM THIS COMPANY.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/06/2020
Poor Customer Service Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again, extremely poor customer service. I Do not recommend this seller.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/06/2020
Good surves clear the mail
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
Great kit super price
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
Very good. I didn���t realise they were based In France when I ordered. They had a kit I couldn���t get anywhere else. Really good service. The kit arrived well packaged and
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/06/2020
Priority shipping not honoured I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/06/2020
Good offerings and well presented attentive and prompt service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Excellent service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2020
Purchase of HMS Victory 134 cm model from Billing. The absence of plate 3239L-2 has been reported several times. Still no solution proposed! So I'm left with a 600€ model that I can't finish! I hope to be able to find the money to finish this boat with a more reliable company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
clear site fast, compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Very happy with my purchase
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2020
Priority shipping not honoured I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
good packaging price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
2nd purchase and nothing to say... In a virtual world where many dubious people orbit, to say the least, I can say that I continue to look at the offers on this site because it inspires me with confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Fast, careful shipping. Reasonable rates.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Fast and well packed thank you I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2020
Customer service unable to validate the credit notes they granted me, not to mention an order that still hasn't arrived after more than 4 weeks of waiting, even though I had removed the items that were no longer in stock in order to speed things up ... e
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 25/06/2020
Month and a half without receiving my order. When I ask about their delivery date they reply that they do not have it in stock. The least decent thing was for them to have contacted me a week after I placed the order to notify me that they are out of stock, not a month and a half later when I was the one who asked about my order. I still have not received my money back.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/06/2020
Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/06/2020
Ordered over £80 of items on the 3rd… Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/06/2020
Ordered over �80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/06/2020
This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well they do not have anything in place to request a cancellation you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Very fast delivery and very serious I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2020
Very disappointed by my purchase on this site delays not respected .article scalextric c7042 does not function pad correctly no answer of the sav following my email. 1st and last purchase on this site which I recommend p
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2020
Ordered over £80 of items on the 3rd... Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2020
Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!
Packed perfectly delivery even in the covid period celebrated after all.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/06/2020
I am very disappointed with your service. Still have not received my order since April 4, 2020. It's still June 24 !!!!! Despite sending me an email, I have not received a reply from you. The move of your premises does not prevent you from responding to customers. It is not
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/06/2020
Basically, the site is fine, but my order (and the first on this site) still hasn't arrived. It's now been a week since the maximum delivery date passed... I know you have to be patient, but in addition to the rather high prices compared with other suppliers, I don't find it worth buying these arti
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/06/2020
Delivered promptly Packaging ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/06/2020
The shipment was very fast and without any inconvenience or damage to the product.
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