English 
A
Rating: 5 out of 5
The model arrived as scheduled rapid delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 694 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 2 out of 5
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
A
Rating: 2 out of 5
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
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Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
V
Rating: 4 out of 5
Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.
A
Rating: 4 out of 5
Excellent industry professionals. Courteous customer service and well-made products with great selection available.
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V
Rating: 5 out of 5
Great prices and range Great prices, parcel arrived on time and product in great condition.
A
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
No complaints. Excellent reception both by phone and by dial on the internet. Very good product availability and delivery times respected. Simply m
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A
Rating: 5 out of 5
very good site delivered on time
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A
Rating: 5 out of 5
Previously a delivery never delivered but quickly taken care of and re-delivered. So very satisfied. This time fast delivery following the order. So very p
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A
Rating: 5 out of 5
No negative comments
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A
Rating: 5 out of 5
Perfect!....
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A
Rating: 5 out of 5
Great prices and range Great prices, parcel arrived on time and product in great condition.
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A
Rating: 5 out of 5
Very commercial.
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V
Rating: 4 out of 5
Great prices parcel arrived on time and product in great condition.
V
Rating: 5 out of 5
Everything as advertised Everything as advertised. Great communication.
A
Rating: 5 out of 5
Everything as advertised Everything as advertised. Great communication.
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A
Rating: 5 out of 5
Perfect delivery time
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A
Rating: 5 out of 5
Order received on time item well packaged and compliant only the relay point I had chosen was not the right one to deliver it to me.
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V
Rating: 2 out of 5
Everything as advertised. Great communication.
A
Rating: 1 out of 5
Unfortunately, I am disappointed in the shipping my package was left on the mailbox because it didn't fit the courier didn't even deign to ring the doorbell since I was home and could have picked it up in person. I wonder what would have happened if I had not seen it
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A
Rating: 2 out of 5
Discrepancy of information between site (material available immediately) and actual inventory situation (material available in days) resulting in incorrect communication about material delivery. Information ""revisable"" regarding tracking of shipment and consequent status of material. The survey request arrived that not even the material had left and exchange of several communications to get information and tidbit final material delivered and from the site communication that the package had left. To you the appropriate comments. Check Vs site where you say ""In stock shipments within 24 hours"" and review your response. Only after my info request emails you wrote to me that the shipment would start upon receipt of the material ""present"" but not ""present"".
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C
Rating: 5 out of 5
Excellent company, fast delivery, seriousness first of all, I am very happy with this company, congratulations!
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A
Rating: 5 out of 5
no opinion. R.a.s.
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A
Rating: 4 out of 5
Good service. Too bad there were a few broken pieces in the box.
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A
Rating: 5 out of 5
Category: masks-for-painting Product: Albatros B.II (designed for use with Wingnut Wings kits) Masks Very good pr
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V
Rating: 4 out of 5
Delivery a bit slow
A
Rating: 5 out of 5
Material arrived in a short time with no errors in the order both in type and quantity.
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C
Rating: 5 out of 5
Extensive catalog of products of well known brands in good price range and very good deals. The shipping is very agile and fast and timely notifications.
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C
Rating: 5 out of 5
Great variety reasonable prices and good shipping communication
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A
Rating: 4 out of 5
The item conforms to the order but the delivery time is a little longer than expected.
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A
Rating: 4 out of 5
Products conform reasonable delivery timevery well packaged. More expensive than other sites, but you find what you want. I recommend
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A
Rating: 4 out of 5
ORDER CORRESPONDS TO MY EXPECTATIONS RAS
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A
Rating: 5 out of 5
everything went smoothly and quickly
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 5 out of 5
Very well done site. Very good parcel tracking and a quick order to arrive.
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A
Rating: 1 out of 5
still haven't received the articles after 10 days.
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A
Rating: 5 out of 5
I buy glazes and do very well.
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V
Rating: 1 out of 5
Paypal fees are wrongly charged, which is no longer allowed since 2018 and is also punished by Paypal. After I reported this to customer service and that I want my money back, I received an email from the other party that they would take care of it. Since 10 days nothing has happened neither the fee has been refunded nor the goods received. I then wrote to customer service again and again no reply! I have reported the case to PayPal. I cannot recommend this store with the best will in the world and will advise everyone against it!
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A
Rating: 4 out of 5
Correct delivery time, well packaged. Surprised by the size of the pieces, which are very small and fragile.
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