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Rating: 5 out of 5
lots of choice, super-efficient order tracking and fast delivery. What happiness!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 309 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Everything was Perfect and this is not to give an exaggerated appreciation It is the reflection of what I felt.
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Rating: 5 out of 5
from the site for the order to the delivery everything went very well and fast delivery I recommend without a penny
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Rating: 1 out of 5
very disappointed still did not receive the package.fortunately it was in stock Ordered mid october
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Rating: 5 out of 5
Speed, quality, efficiency, punctuality, respect for commitments. In short, thank you very much.
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Rating: 5 out of 5
Perfect nothing to say
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Rating: 5 out of 5
Unmatched in quality professionalism courtesy and customer service.
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Rating: 5 out of 5
Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that�s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That�s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
V
Rating: 1 out of 5
Model BF109 =117€ ripe for the garbage can I have never seen such an amateurish model anywhere. Models are canceled and sent back, but I have been waiting in vain for the money (5 weeks), it is and remains a bad store in France.
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Rating: 1 out of 5
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that’s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That’s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
Ease of the website, respect for the order and very available after-sales service (I made a mistake with my order reference...)! Perfect nothing to r
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Rating: 5 out of 5
Very good! good delivery and good product
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Rating: 4 out of 5
Order delivered promptly. all O
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Rating: 5 out of 5
I have never been disappointed with any of my purchases. Serious company to recommend
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Rating: 5 out of 5
Impeccable in every way
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Rating: 4 out of 5
Respecting deadlines and orders
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Rating: 1 out of 5
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that's worth) saying I got 10 bucks refunded...ooooooooohhhhh! That's like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Super product! I am very satisfied! I would do it again and again! I can only recommend it!
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Rating: 4 out of 5
Well-stocked and diversified catalog, particularly noteworthy in the decals and supercut parts sectors. Delivery times consistent with this extensive range. Satisfied without
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Rating: 2 out of 5
Bad experience, my order was supposed to be a surprise for my husband's birthday. Order placed paid confirmed 7 days later still nothing. The explanations of 1001 maquette incomprehensible and unjustified. Supposedly shipped. But the model was resold to another person. Conclusion forced to change model. So very disappointed.
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Rating: 5 out of 5
Perfect order. Delivery on time
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Rating: 5 out of 5
no problem
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Rating: 4 out of 5
Serious order and delivery tracking thanks to customer information by e-mail Reactive team after delivery of an item was forgotten Packaging of delivered items very c
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Rating: 5 out of 5
very good choice to have solicited this site for the model that I wanted and am not disappointed at all.
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Rating: 5 out of 5
The products purchased were delivered quickly and in good condition.
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Rating: 5 out of 5
The model is far too expensive for the quality. Very very
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Rating: 5 out of 5
Wide selection. Fast delivery.
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Rating: 4 out of 5
If I have a comment to make too many emails received for a single order!!!! Moreover the delivery by Colissimo took delay parcel arrived on Saturday, November 4 only for a departure of the parcel the lu
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Rating: 5 out of 5
Items expected fast delivery. Very efficient Contacta glue
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Rating: 5 out of 5
excellent model very good reception and package very well taken care of with sending and reception ra
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Rating: 5 out of 5
Quick efficient service fast delivery customer services very helpful definitely will use again
V
Rating: 5 out of 5
Excellent product. Many thanks.
V
Rating: 5 out of 5
No Problems. As previous reviewer noted coming to USA from Europe you have to have a bit of patience but company kept me updated so I knew what to expect and when. Worth the wait for an unusual item that I was very excited to find. Nice item exactly as described.
C
Rating: 4 out of 5
The customer service solved a problem I had ordering in my language and quickly. The price of the offer was great. The only bad thing is the shipping. I have never paid such an expensive shipping (9€) for something that took a week to arrive from France (it's not that far) and the express shipping was already exaggerated.
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Rating: 5 out of 5
Arrived as expectedexcellent packagingand met all my expectations ¡¡¡¡Â
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Rating: 5 out of 5
Great Item and Excellent Transaction No Problems. As previous reviewer noted, coming to USA from Europe you have to have a bit of patience, but company kept me updated so I knew what to expect and when. Worth the wait for an unusual item that I was very excited to find. Nice item exactly as described.
A
Rating: 4 out of 5
very good no problem everything was par
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Rating: 5 out of 5
Great Item and Excellent Transaction No Problems. As previous reviewer noted, coming to USA from Europe you have to have a bit of patience, but company kept me updated so I knew what to expect and when. Worth the wait for an unusual item that I was very excited to find. Nice item exactly as described.
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Rating: 5 out of 5
Good experience with 1001 maquettes! Fast and wide selection! Merc
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Rating: 5 out of 5
Very good service
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