Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
There should be more choice in military scale 135 French (tanks and figures for dioramas) otherwise the service is quality. Sincerely Mr LOUIS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Correct delivery. The order was respected. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Very fast order processing and delivery. Seriousness and wide choice of make-up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Fast and impeccable order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Speed and efficiency nothing to red
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2018
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Several orders and always very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
very good sit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
easy ordering fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
parcel badly packed box open decal sheet deteriorates delivery time very
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
First order and everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
more than perfect thank you very much
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
one month after the commnade still not delivered any unbearable news
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Product exactly what I expected and delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
No problem at all. Fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/12/2018
The order was processed without any problems. Top! However, the fact that fees are charged for Paypal is not exhilarating!
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/12/2018
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
perfect kidney to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Excellent site. Customer friendly. Recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
quality paint, I received what I had ordered, plus an extra pot of identical paint! (3 pots ordered = 4 received) only the delivery time was a little long (a good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Choice...quality...fast delivery...and a good exchange to inform us of our collar tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Very well advised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Buy now, pack later
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Fast, accurate delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2018
delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2018
... delivery a little too long ... otherwise very good packaging
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2018
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2018
Package opened, packaging torn. Paint missing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
package received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Large choice of models Except for a mistake on my part...to avoid searching, the best thing would be to offer the paint colors with the models Fast service user-friendly site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Great site easy to use Great delivery on time Thank you for your service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/12/2018
Huge selection at 1001 Modellbau.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
A wide choice and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Everything went very well, it was the first time I ordered from you. I had been looking for this submarine for a long time because it concerns one of my ancestors. Thanks again. I will recommend your
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Perfect. Fast shipping and order tracking in short....if all sales sites were like this it would be great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2018
This time delivery was a little slow. However, nothing negative to report about the shipment as usual.
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