Customer reviews of 1001hobbies

Hello A particularly unpleasant experience. I bought on 1001maquettes 3 puzzles in promotion my order was accepted and paid. The company then cancelled the order, stating that there had been a price error. I was reimbursed but lost a lot of time and money, especially as I lost another opportunity to buy at a good price. No gesture offered by 1001 puzzle. I will not return. Site to be avoided. There may be many more cases of this kind, as I was not spontaneously offered the opportunity to buy a puzzle.

Perfect, I'll be back.

Excellent - everything went very smoothly I highly recommend it

Perfect service. Order received 3 days after purchase

The product is perfect. It conforms to what was ordered. All very well

Ordered paid immediately and then.... nothing more! I'm not impatient but when I read various reviews I got nervous and immediately opened a paypal case - especially as emails ALL REMAIN UNANSWERED! If you open a case with an honest seller you at least get a response - whatever the excuse. But here: NOTHING AGAIN! Either fraudsters at work or dilettantes. I don't know. But if you don't even reply, I have to fear the worst. My good money (for which I have to work HARD) is now in PayPal orbit. I haven't seen any goods yet. Anyone can deliver later. But not replying is the very worst! I can only warn against this store!

Excellent packaging to ensure there was no damage to the item however it took a very long time to arrive!!

Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.

Very satisfied very good order tracking merc

Ordered 0409 and still not delivered.

,delivery too long and I had to pay... ,delivery too long and I had to pay for it! Next time I will buy from Irish website or UK

Very good productsfast delivery times and very responsive customer service if you have a problem.

Everything is just fine. So nothing to say

Very good site. Fast delivery. Good quality products. Experience to be renewed

Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.

Very good turnaround times and a problem with missing components was dealt with quickly by exchanges on the website and sent asap by post. I would not hesitate to make a 2nd purchase from 100

All's well not

Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.

,delivery too long and I had to pay… ,delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK

Took a bit of time to arrive. But it did come a long way. Happy with service and product....

Delivery times and orders well respected. I recommend

Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....

Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....

Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

Placed my order 27 days ago got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Good internet store, but even better, good after-sales service.

Order conformed and shipped quickly. No surprises, I highly recommend

Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B

A few days after placing an order for a model, customer service got in touch to tell me that the product was out of stock and that the restocking date was estimated at 4-5 weeks. With no further certainty provided, I opted for a refund (now in progress). I appreciate the customer service's spontaneous contact, even if given the amount involved (just over €450) it was a minimum. I can also understand the announced restocking delay, given the origin. What doesn't encourage me at all to try again is, on the one hand, the number of reviews posted here mentioning this problem and, on the other hand, the fact that at the time of ordering this model was indicated as being in stock in 5 copies (unless I'm mistaken, that's still the case today! ). I think it's a pity to make it so difficult for people to know how many items are in stock, which must require a much heavier follow-up, and which has to be done for a certain number of items. In my case, it was shooting myself in the foot, because going from a stock of 5 announced to 0 in reality makes me wonder about the very existence of stock tracking, and doesn't really give a feeling of reliability. D

The item ordered was dispatched promptly and received without breakage. I will recommend this s

No delivery

parcel conforms to the order products very well packed speed of dispatch despite a small mix-up due to the tracking which indicated that the parcel had been dispatched but the follow-up by the site of the post office said that the parcel was ready but not yet taken in charge by the post office. In fact, the parcel had left the 1001 maquettes depot, but the post office took two days to dispatch it, so it wasn't the seller's responsibility. With the cat, the person I spoke to did her utmost to inform me of the situation. So yellow card to the post office and good point to 1001 maquettes. I'll recommend you without any worries, while keeping in the back of my mind that the post office has its failings in your area. I definitely recommend

The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.

wait one me my order...

The small key fob has still not arrived. In this day and age where everything is delivered quickly, it is not exactly customer-friendly to wait so long. I hope that the item arrives soon. I will never order anything from you again!!!!

Recommend this seller for the seriousness the speed the packaging everything is nik