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P
Rating: 5 out of 5
Late but good!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 4 and 5 stars
Reset filtersS
Rating: 4 out of 5
As always everything is correct although slow
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T
Rating: 5 out of 5
Complete delivery
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M
Rating: 5 out of 5
Just what I needed thank you
C
Rating: 5 out of 5
Everything happened as planned
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G
Rating: 5 out of 5
Item corresponding to the request, fast shipping.
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G
Rating: 5 out of 5
Shipped in a week and arrived a week later. Shipping information was not updated, which made planning for arrival harder.
C
Rating: 5 out of 5
some items had a longer delivery time but overall acceptable given the special requests, well-stocked catalog you always find what you are looking for
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S
Rating: 5 out of 5
As always, effective and reliable
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N
Rating: 5 out of 5
Well followed. nothing to say
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J
Rating: 5 out of 5
Pleased with items ordered shipping tracking updates need improvement
M
Rating: 5 out of 5
At the top.
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F
Rating: 5 out of 5
Fast, efficient, great price!
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V
Rating: 2 out of 5
I have not yet received the package and they have already sent me four emails asking for a review.
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Response from 1001hobbies
Good morning Veronica,
We are sincerely sorry to learn about this situation and understand your disappointment regarding the review requests received despite not having received your package yet.
We place great importance on our customers' satisfaction and would like to verify the details of your order with you, in order to understand what happened and provide you with the best possible solution.
We invite you to contact us directly via email at the following address: [email protected], providing us with the information related to your order. Our team will then be able to review your case with you and do what is necessary to resolve this situation.
Thank you for your understanding and we remain at your disposal.
Best regards,
The 1001Hobbies team
We are sincerely sorry to learn about this situation and understand your disappointment regarding the review requests received despite not having received your package yet.
We place great importance on our customers' satisfaction and would like to verify the details of your order with you, in order to understand what happened and provide you with the best possible solution.
We invite you to contact us directly via email at the following address: [email protected], providing us with the information related to your order. Our team will then be able to review your case with you and do what is necessary to resolve this situation.
Thank you for your understanding and we remain at your disposal.
Best regards,
The 1001Hobbies team
D
Rating: 4 out of 5
Postage/delivery charge was high. Hadn't realised decals would be comimg from France
D
Rating: 5 out of 5
10/10 perfect!
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P
Rating: 5 out of 5
Good communications and fast shipment. Would order from again.
A
Rating: 5 out of 5
Very good
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J
Rating: 1 out of 5
The worst collection store I have bought from, very good communication via email but they do and undo as you please modifying dates, products, and even prices I will never buy here again and I will never recommend it
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Response from 1001hobbies
Hello Jose,
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is very important to us, and we would like to understand precisely what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is very important to us, and we would like to understand precisely what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
J
Rating: 5 out of 5
fast and precise
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P
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Everything perfect
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F
Rating: 5 out of 5
Everything perfect. Highly recommended.
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R
Rating: 5 out of 5
Great experience, wide variety of products and quite attractive prices
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S
Rating: 5 out of 5
Great site, niche articles can be found.
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E
Rating: 5 out of 5
Very good, as usual
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J
Rating: 4 out of 5
Good order tracking. Informing on time about its progress
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L
Rating: 1 out of 5
It was ordered for Christmas and without warning that it was not available, they accepted the payment. I tried to recover the money several times without getting anyone to respond. It arrived 7 months later. Very unprofessional. I will not repeat.
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Response from 1001hobbies
Hello MANJÓN,
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is a priority for us, and we would like to understand in more detail what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is a priority for us, and we would like to understand in more detail what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
A
Rating: 5 out of 5
exactly as indicated arrived
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J
Rating: 2 out of 5
I received the wrong order and returned it to Les Mureux, France. Delivery note 2000053805. I would like to see the money refunded but cannot correspond in French.
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Response from 1001hobbies
Good day,
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
S
Rating: 5 out of 5
Hello, I am very satisfied with the offers, the service, the prices, and the delivery time. If the offer states that delivery will be in a week, then that is the case.
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J
Rating: 5 out of 5
Good prices and fast shipping, happy with the purchases made
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S
Rating: 5 out of 5
Reasonably fast delivery, but the box was damaged and the contents wrinkled
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S
Rating: 5 out of 5
I am still very satisfied with the collaboration and remain loyal to you. Regards, Sascha Reinhardt
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A
Rating: 5 out of 5
quick order service
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J
Rating: 5 out of 5
Quick, Pro. Thank you
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G
Rating: 5 out of 5
Everything came as expected, no issues 👍
J
Rating: 4 out of 5
The product arrived well
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F
Rating: 5 out of 5
Company still very competent and responsive. Large choice of references. Very satisfied
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M
Rating: 1 out of 5
3 months of waiting
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Response from 1001hobbies
Hello Marina,
We are sincerely sorry to learn that you had to wait so long for your order. Your experience is important to us and we would like to understand what happened and find a solution together. Please feel free to contact us directly by email at [email protected] so that we can assist you better.
Best regards,
The 1001hobbies team
We are sincerely sorry to learn that you had to wait so long for your order. Your experience is important to us and we would like to understand what happened and find a solution together. Please feel free to contact us directly by email at [email protected] so that we can assist you better.
Best regards,
The 1001hobbies team