Customer reviews of 1001hobbies

Perfect! What else ?

I received my order without delay. The packaging was well secured and I have nothing to say. If I were to recommend this site, I would do so.

Quality price nothing to complain delivery time id

Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team

no review

A bit too many tracking mel... Useless since you can track the parcel on the site...

Fast and excellent

Large selection, fast service and delivery, no particular problems.

Good reception, good attention to needs

Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend

I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!

orderdelayprixconforme postage a little expensive for a small purchase

Quick delivery, product well protected, nickel-plated

delivered promptly and well packaged right price

A pleasant surprise: the advertised lead time (14 days) has been seriously reduced (6 days).

excellent value for money

Fast and efficient

Products as ordered. Delivery on time Good telephone contact

fast, impeccable shipping

Everything went very well, only the delivery time was a bit long.

Last 12122016 I placed an order that was charged to my account on 14122016. Not receiving the product and not having information on the status of the order I made several calls in which an answering machine answered indicating to send an email which I did after three emails sent to which no one has responded on 06012017 13012017 and 24012017 I find that as of the date of sending this notice no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. I request a refund of the amount paid (14508€) to the credit card I used to place the order.

Fast, trouble-free delivery. Wide choice of materials and models I recommend

good quality

Thank you for correct delivery!

1001 maquette is my main supplier and gives me complete satisfaction.

missing parts in the grids scheme does not correspond to the product very very mecho

Everything is fine!

TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY … TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men

TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY ... TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men

All good, all correct.

The delivery time is PESIMOUS, BAD AND VERY LATE and does not comply with what it says on their page of delivery in 4 to 6 days. My order took more than two weeks my son and after claiming a lot of times they did not know how to give me answer ¡¡¡¡ The product buy

After a little length and an e-mail, everything was back in order. Very reactive for the ma

Pleasant welcome and good products

Not at all happy. Ordered on September 24 and still received nothing. Customer service mute for 2 days. No news.

no problem

Everything perfect. Very fast delivery

Order arrived promptly with no problems

Very good both in terms of information and delivery