Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Thank you impeccable fast shipping happy layout artist
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Order well followed imprecise communication to repeat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Keep it up and it's great to be able to count on you for little problems and explanations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fantastic seller Fantastic seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Nothing to redirect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
Too bad shipping costs are high
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 19/12/2017
Delivery time far too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Well ok good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
People who listen
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very good. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
ottima organizzazione molte grazie e a sentirci al più presto buone fest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Boxes meets my expectations with fast order picking and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
A little long for the deadline but good communication on this suje
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Perfect and serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
easy site great choice fast delivery i would come back
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2017
smooth transaction. Goods arrived as expected all ok
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/12/2017
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/12/2017
Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2017
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very good relationship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Order arrived on time no particular problems to note careful packaging correct follow-up ... to encourage
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Nothing to criticize. Your website is well designed, whether you choose the layout or order it. Deadlines are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2017
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Delivery right on time. Everything as ordered. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Very fast. Thank you
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Verified Buyer
Rating: 2 out of 5
following a purchase from 16/12/2017
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 16/12/2017
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
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