Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
very good overall in terms of delivery times and quality, but a few changes need to be made, namely: the prices shown should be inclusive of tax, and why not include fi points?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Nothing to say I received the package quickly and in perfect condition cnforme to the order. Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Serious and fast Merc
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/11/2017
I’ve placed an order and it has been 10 days and still delivery I’ve placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I’ve contacted the web site with no resolution or reason as to why I have not received my products ordered.
Response from 1001hobbies
Dear customer, Apparently there is an issue with DHL, an investigation is ongoing to find out its current status. We will let you know as soon as we get more information. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/11/2017
I've placed an order and it has been 10 days and still delivery I've placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I've contacted the web site with no resolution or reason as to why I have not received my products ordered.
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Response from 1001hobbies
Dear customer, Apparently there is an issue with DHL, an investigation is ongoing to find out its current status. We will let you know as soon as we get more information. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2017
Ordering and delivery: no problem at all. All that remains is to assemble the model to see if it's the right material. NB: not all paints are oven-baked
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/11/2017
very bad experience with this site. stock not updated. paint order placed with them with stock available listed on the site. but two weeks later i have to call them to be told that my order is not going to be shipped because of 3 references that are on order... no initiative on their part (delayed shipment, commercial gesture...) I wouldn't recommend them
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/11/2017
The only downside is that in all items there are no photos on the web to see the product and put or classify the products already assembled from those that need to be painted and assembled otherwise all well and speed in the en
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/11/2017
Models of excellent quality and workmanship delivery time met.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2017
The shipping was slow The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2017
Great detail and I love the ability to … Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/11/2017
Excellent selection and speedy … Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
every model builder has his own scale meng and ICM:135=150 hobby boss really 13
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
Excellent selection and speedy ... Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Great detail and I love the ability to ... Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
+++ Perfect order, fast delivery, very neat package, TOP scale models. A special mention for the regular follow-up by email at each stage of the order and especially from shipment to arrival. Very practical! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Perfect very fast recommended sea
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
very good a little long for delivery when in a hurry but good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
The shipping was slow The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Great choice of products pleasant welcome and relevant advice over the phone for the novice that I am, a little lost in the color references careful delivery on time. I highly recommend this bou
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
Point relais pas sérieu
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/11/2017
COMPLETE SATISFACTION. Ideal for WKII diorama.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2017
everything is ok!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Good order tracking information. On-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Perfect control from start to finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
it's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast shipping
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/11/2017
Please spare me such mails I don't want to have anything more to do with this miserly company. Lousy business dealings I bought a model the first package without content but customs costs the second package with content but again customs costs. Who will reimburse me - because of this company - for my first customs costs?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very good quality and exceptional after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Delivery time a little long good quality order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
I received my order on time, but I received an acrylic pot instead of enamel on a single cast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
I've bought. You delivered. What more do you want to know
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
The lid of a Tamiya paint can was broken in transit. 1001 maquettes exchanged it for me straight away.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/11/2017
After 2 months(!) still didnt receive ... After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money
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Response from 1001hobbies
Dear customer, An investigation is ongoing to find out the status of the shipment. If it turns out to be lost, we will prepare a new package and send it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2017
After 2 months(!) still didnt receive … After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money
Response from 1001hobbies
Dear customer, An investigation is ongoing to find out the status of the shipment. If it turns out to be lost, we will prepare a new package and send it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
serious and fast i am very satisfied recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Very responsive order on Sunday received Tuesday top to bie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
professional and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
Delivery a little late
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Package conforms to my order and received very quickly only posit
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