Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Order received almost on time (give or take a day) But it never goes fast enough when you're waiting for""joujoux"" :o) Quality items at very competitive prices! The only downside was that I completed my order with a jeep at -40%, which I then found on another site at almost the same price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Excellent service Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
After validating my order on the website, I received information by email at each stage of preparation and delivery. The products received conform to the c
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
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Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
A wide range of models and accessories to help you achieve your make-up goals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2017
No complaints... Service without reproach.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 15/06/2017
Unreliable and irritating seller. Purchase made a month ago responds with dropper with communications that only serve to stall. At the last request for information repeated twice to get an e-mail in response they wrote to me: ""We have contacted our logistician. We will let you know."". It's been a week and I still don't know anything. By now I am convincing myself that I threw my money away. The delivery address in my order and in their order confirmation is correct and corresponds to a company where there is always someone ready to receive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2017
apart from a small problem with the first order, the problem was solved very quickly with the second order, but the delivery time was ultra-fast, exellent! conti
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/06/2017
A C H T U N G A C H T U N G FRAUD SUSPECTED The goods were ordered and paid for on May 19. No goods to date (June 14) and no response from customer service since June 9. This smells like FRAUD - whoever orders here should have the money left and order the goods elsewhere! Can only say: FINGER WEG !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
We need more information about out-of-stock products. So that we can order more quickly. Because restocking within a month is still too vague.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Material compliant and in very good condition. Delivery on time. I recommend viv
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
A wide range of products delivered on time
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/06/2017
Great products with wide selection .prices sometimes not competitive but possessing niche pieces. To speed up the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
super site je recommande.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
BEST SHOP IN EUROPE. Couldn't have been smoother, best shop in Europe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
quality service on time me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Slight delay but overall very good ... Slight delay but overall very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
I was surprised to pay shipping costs knowing that my order exceeded 59 euros cordiale
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
Paint designation e.g. feldgrau ("battlefield grey") not clear on humbrol between aut
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Top fast delivery serious address with no worries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Fast shipping, reasonable price, follow-up, nothing to say, perfect merc!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2017
I ordered models on this site and received them fairly quickly. However, I ordered paints and other small items 10 days ago and I still haven't received my order, although it was debited from my bank account 2 days later. So I'm not satisfied with their
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Seriousness, well-made packages, availability !!!! Everything is perfect. I highly recommend this site. Never disappointed. Domini
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Great buying experience Great buying experience! Thanks so much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
fast product quality no incidents during the trip
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
satisfied with delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Good reception on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Nothing to say...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
1001 maquettes is really an excellent site where you can find a lot of models, even old ones. I'm extremely satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2017
Hello very dissatisfied with after sales service I had a problem with varnish I sent 5 emails and no response no better with the phone unreachable sorry but I will no longer order from 1001 maquettes it is p
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2017
BEST SHOP IN EUROPE. Couldn't have been smoother, best shop in Europe.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/06/2017
The shipping process is slow since I ordered until it was shipped 5 days passed when the payment was made on the same day. The company despite using a .es domain is not located in Spain but in France which makes shipping more expensive and takes longer. I am used to buy in Europe and normally in 4 days things arrive not in 10 as it has happened and that the shipment was to a metropolitan area of Madrid. If you are in a hurry look elsewhere. ----------------------- Regarding the response from the web the tracking says the following paid on the 31st the day 2 DHL receives the tracking number but the package is not processed (does not really arrive at DHL) until day 6. The reality is that the package has not been delivered to the agency until a week later. From the time the package is delivered to the agency to its delivery if two days but it is 1001 maquetas who defaults by not actually processing the order. I really doubt that 1001 maquetas has in stock everything that I ordered.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2017
Slight delay but overall very good … Slight delay but overall very good service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2017
No problems at all great models, greetings and thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2017
Great buying experience Great buying experience! Thanks so much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2017
No problem at all. I receive the parcels via a store (Relais colis). They are in good condition on receipt. They are satisfactory in terms of the container-content ratio. Really nothing to say. The products are classy and in good condition.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/06/2017
I ORDERD A SPITFIRE KIT IN MARCH AND … I ORDERD A SPITFIRE KIT IN MARCH AND PAID FOR IT IS NOW THE 12TH JUNE AND STILL HAVE NOT RECEIVED IT ALL I AM TOLD WE ARE LOOK IN TO IT
Response from 1001hobbies
Dear customer, Your order was delivered on the 15th of April, we have sent you the Proof Of Delivery by email. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2017
I ORDERD A SPITFIRE KIT IN MARCH AND ... I ORDERD A SPITFIRE KIT IN MARCH AND PAID FOR IT IS NOW THE 12TH JUNE AND STILL HAVE NOT RECEIVED IT ALL I AM TOLD WE ARE LOOK IN TO IT
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Response from 1001hobbies
Dear customer, Your order was delivered on the 15th of April, we have sent you the Proof Of Delivery by email. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2017
merci a bientot
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