Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2017
Waiting time between order and receipt a little too long: ! more than 10 days otherwise nothing else to say compliant with the order would recommend this site. Me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2017
to give a correct grade, you'd have to have received the package....who's wandering where? the carrier got it, then didn't...so whose fault is that? it's clear to me that I won't be making any more purchases from 10001 ...because it was supposed to arrive within 3 to 4 days... and now it's double..... so who's taking me for a fool? the deliveryman or 1001 maquettes ....who was supposed to give it as a gift to a kid tomorrow night? now it's ruined... I can't take it anymore!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
Perfect products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
good order processing fast delivery but problem encountered at the relay point: the address no longer appeared on the parcel and the parcel had to be opened by the relay point employee after presentation of the recipient's identity card and his good faith after having presented himself several times to retrieve the parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
I recommend good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
new parcel well packed delivered on the date indicated other purchases to come see you soon on 1001 maquettes thanks to
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/02/2017
order left 1001 maquettes on 10022017 and not yet received at 21022017. inquiry at Mondial Relay after my call. Delivery by Mondial relay not to be repeated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
all that's missing are the shrouds""to be made with fine wire"" ...easier to write than to make
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 21/02/2017
Product ordered and never received. I was always the one who had to ask for news: the company is not responsive at all in responding to emails. Fortunately paid by PayPal and therefore refunded. I waited over a month to write this review to give the company a chance to fix the problem--not even an apology from them.... I rarely leave reviews but in this case I was taken for a ride so it seems only fair to let them know.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/02/2017
I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
professional shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2017
Serious and fast company. Nothing to criticize
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2017
For a basic order (all the items ordered were supposed to be in stock) it took me 6 phone calls and several messages to get the situation sorted out, as the site announced that the order was being prepared but not dispatched. The reason given was that certain products were not in stock (I repeat that everything was in stock at the outset). After more than a month, the order was finally received. That's a long time! I'm not a grudge-holder, I'll place another order to see if I can get it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2017
order received in less time than expected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2017
Great service Great experience the model was despatched and received very quickly would reccomend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2017
Great service Great experience the model was despatched and received very quickly would reccomend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2017
I did not get the model I wanted. The parts I received are accessories for a tank.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
the RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/02/2017
Very good store to get everything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
A little long to arrive the command
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/02/2017
delivery was on time and good quality colors
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 18/02/2017
Very bad because I placed the order on the 8th and it still hasn't arrived. And they have not called me on any of the phone numbers I provided.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2017
Paints. Colour were spot on
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/02/2017
I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Paints. Colour were spot on
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
ExcellentI will continue to order from you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
A great site
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
No worries from order to delivery. Products as expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
Package received on time and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele
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