Customer reviews of 1001hobbies

Shipping is too long they rely on a courier in my opinion bad .

Still waiting !!!! How the heck can you ask me about servive when I'M STILL WAITING FOR MY ORDER ????????????????

Still waiting !!!! How the heck can you ask me about servive when I'M STILL WAITING FOR MY ORDER ????????????????

Last November 25 I made a purchase of a kit which appeared on the web with stock. On November 27th the kit I bought appears as out of stock and with a restocking in about a month. On December 10th I decide to cancel the order and they tell me that they will refund me the full amount of the order. On December 11th they send me an email informing me that the product has been shipped. I contact them and after sending 3 emails to ask them what happened with the cancellation of my order they reply that the product was shipped before the cancellation was made (i.e. according to them on the 9th and according to the website on the 11th). After several emails they tell me that they will refund me half of the amount once I receive the email. I was supposed to notify them once I received the order. As of January 4th I have not received a response from the web nor half of the refund (I received the product on December 24th). If I do not receive an answer before the next 6th of January, I will contact you.

My mistake: I was wrong about the shape of the product.

good order processing with no particular problems

The search engine didn't find a Mustang 1144, but after browsing through all the Mustangs I found one. From then on, everything went wonderfully smoothly and I received it very quickly - thank you Bea!

Excellent service during a difficult period - between December 27 and 30! Thank you for your quality sev

perfect, matching my order and fast

Fast and OK delivery.

Very well prepared parcel the kit was intact I just found the wait a little too long

Great service I had a question about my account and I received a response right away. Nice to get a personal response.

Great service I had a question about my account and I received a response right away. Nice to get a personal response.

Fast and efficient, the first order was impeccable despite the festivities.

Super choicesserious siteimpeccable delivery service!!! Very well packaged equipment! A must for gen enthusiasts

I placed an order 20 days ago and it has not arrived. Not only is it not arriving, but I have tried to contact them via telephone (being an international call) and via email several times and I get no response. If another week goes by and there is still no response I will proceed to file a complaint.

arrived earlier than expectedimballo great seller reliable

Quick response to a question about delivery. Order processed quickly and delivered on time. Very good condition

compliant product and fairly fast delivery

Very satisfied all round.

unfortunately the delivery days stated when ordering ( 6 to 9 working days ) were disregarded order placed Dec 12, 2015 expected delivery date should be 31122015 I am so angry it was a Christmas present..... We are not

This site is recommended to all model enthusiasts Guillaume blan

On time delivery, no unpleasant surprises

on the whole satisfied with the shipment I found the delivery a little long

I do not recommend this seller, no seriousness in stock management and customer follow-up. Ordered on 061215 for a christmas present. One item is missing OK it happens a refund request was asked. Then another article is out of stock and we have to wait for the delivery from the supplier. In the end, the product was unavailable, so a voucher was issued. Customer service by phone...on the site it's""customer service reactivated""... ha yes the voicemail tells you to connect to your account for more speed. Finally the icing on the cake on 211215 the tracking of my order indicates""colis expédi"" yet on the carrier's site it says ""reception des données"" consequently the package has not yet been given to the carrier... this will be the fault of the latter

I was supposed to be delivered 4 to 5 days later, but it's already been 11 days and I still haven't received anything. This is a lie and not

My package was supposed to be delivered 5 days ago. I still haven't received anything. Colissimo tells me that my parcel is ready to be shipped and will be handed over to the courier since December 17th. Today is the 22nd. I'll never get my present in time for the holidays.

No problem, except that for Belgium I was not entitled to certain discounts offered by França

It was pure chance that I came across this sitebecause I was looking for a tank model in particular. As far as the delivery time is concerned, I'm surprised at how fast it was - the parcel is well packaged. I recommend it to you.

Fast delivery in excellent condition

Very satisfied it is possible to know the follow-up of preparation and delivery in spite of the period of Christmas the delivery was

A great choice of models...received very quickly and conform to my order!

Everything is OK packaging in good condition product corresponds nothing to say.

I was expecting a slightly larger plane size, which is a bit misleading when you read the description, but it will still please him, at least I hope so.

disappointed with the value for money

garbage > 3weeks waiting for order. When i emailed about the delay, was told 1/2 of the order wasn't in stock, and he would send the instock stuff. Still waiting for that shipment 3weeks later. Poorest service of the 4 online hobby shops i use.

garbage > 3weeks waiting for order. When i emailed about the delay, was told 1/2 of the order wasn't in stock, and he would send the instock stuff. Still waiting for that shipment 3weeks later. Poorest service of the 4 online hobby shops i use.

Correct delivery. RAS

Poor value for money

Worst online shopping experience ever! I ordered a Tiger tank (Academy - 1:35-AC1348) on 7th of november. I got an email saying that my order was being shipped on the 9th of november. Then nothing happened for a long time. I sent them an email on the 24th of novemeber asking what was happening with my order - NO answer. Then I sent more emails - still NO answers. On the 7th of december I complained to Pay Pal, And then finally on the 12th of december I got an email saying that my order somehow got lost, and now is out of stock and that they would refund my money. Today on 16th of december I got my money back. The Tiger tank is still listed on their site - shipped within 10-12 days. A bunch of drunk monkies would do a better job than these guys. DO NOT ORDER FROM THIS SITE.