Customer reviews of 1001hobbies

Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

First order on 1001 Maquettes very easy search on the site perfect order and delivery. Thank you very much. I highly recommend this site

Even if not everything is immediately available, the boys and girls will find an acceptable solution. Very important: HUGE CHOICE ! MfG Heiko Thorwarth

Actually I only wanted to give one star but rude (if you don't want to call a reply to my emails that) then yes, but the service is really not worth more than two stars. Paid both times in advance via PayPal for figures in 'stock' according to the list (why then 2-3 weeks delivery time) and received no credit for the undelivered package in the first order. The same with the second order, but this time at least a credit note on the account. Nevertheless, I don't see the point in continuing to finance these poor logistics in advance. This is simply too little for today's standards and I will definitely look around for other options, even though the range is huge (apparently too extensive), hence the lousy logistics

I placed the order in Nov 13 and to date (Dec 03) I have not received anything the goods are reported shipped with DHL on 24112014 but the tracking is invalid. I have sent several emails to customer service but no one has deigned to respond. Will the goods arrive????

Very large catalog full of beautiful things I want to treat myself to. Merc

Good product delivered correctly and faultlessly. Gladly again at any time.

For 2 months now I have been waiting for my delivery which should have been delivered to me 15 months ago??! The particularly bad thing is that nobody from the company thinks it is worth the effort to even say a word in response to my requests. I have no choice but to get a statement and my money through a lawyer. Congratulations to everyone who had a problem-free delivery. Lucky you!

I placed only one order and it took more than 3 weeks to arrive. The longest was the preparation of the order.

large selection of articlesinteresting prices only drawback delivery time a little long!

It's never-ending. Order placed on 1511 ... and still ""being processed"" on 111.

This is the 1st time I order and it will be the last! Shipping time more than a week Reception I'm not talking about it's been 1 week I'm waiting and still nothing .... I send emails courteous it's limit if I do not disturb! Non franchement d

The site deserves to have a listing of relevant products so that you can immediately find what you're looking for. P.E: cilvil airplane model 1100 brand xx

I placed an order on 23.11.2014 and I am suddenly waiting. On 01.12.2014 I received an email telling me that my order will be processed when they receive the merchandise from their supplier. I have been waiting for 1 week thinking that I will receive my order soon!

I recommend this dealer.

GOOD to very good!

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

Delivery time 55 days for an item in stock at the time of ordering x standard messages from the seller in response to my inquiries promising prompt delivery. No telephone contact possible.

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

Very good, now I'm waiting to receive the models.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

Super nothing to say

This is my first order on ''1001'' maquettes and it's off to a flying start. I searched everywhere for this model and found it on this site in just two clicks. Two clicks to place an order too. Great stuff. A s

I have been waiting for my order for 2 weeks. A week ago I was notified that my order was on its way. Nothing has arrived yet. Never again!

I waited 1 month to receive the goods and final surprise the order was missing an item paid 40 euros

Easy to browse a great selection even of items not easy to find decent prices and very fast delivery.

Top selection top e-mail contact top packaging gladly again many thanks

The package arrived a little later than stated on the website with regard to the time frame for processing the request. However they kept in constant contact to notify me of the minor mishap as well as all other fulfillment (accepting request preparing package and shipping). The shipment then once it left was very fast.

Very good store. Serious about orders. Continuez dans cette voi

Reliable service Internet site with good search ergonomics Only regret sometimes 1 reference is missing but credit management is good (to be used on a future order) I have already placed several orders and remain sat

Hello 14 days after my order I still have not received my package! Luckily it's for my birthday and not yours.... See you soon

The site provides a wide choice, the best of all the sites I know. But what a hassle: 10 to 20 day delivery times No reply to emails No telephone number to contact them Refund by credit note which obliges you to buy something else Expensive prices compared to the competition What a pity with more application and rigor in their operation and reasonable delivery times I think this would be one of the best sites in the world.

incomparable price and selection but order preparation time a little long otherwise perfect

of course when you talk to them online they don't even answer you when they see that they're wrong no answer about my order because they're not able to answer you pay +€8 extra to have it in a simo parcel and in the end I have nothing in my purse.

Very efficient service and parcel in perfect condition

so far so good hoping the material will arrive on time !

a good place to shop on line This site is very easy to find things and gas a very good selections.

a good place to shop on line This site is very easy to find things and gas a very good selections.

Delivery time too long Item description inadequate.