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Rating: 5 out of 5
I've been a customer for a long time and I'm completely satisfied.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 4 and 5 stars
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Rating: 4 out of 5
the colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.
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Rating: 1 out of 5
incomplete order no answer after cont
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Rating: 4 out of 5
Too bad you can't get a tracking number for economy parcels.
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Rating: 4 out of 5
This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended
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Rating: 1 out of 5
Order placed on Feb 10 and immediately paid by credit card on Feb 25 I am notified that the item is no longer available and that I will be refunded the amount. I ask for a credit note x make another purchase and no response is given to me.... Not first but certainly last purchase I make on this site. Previous purchases of available material have also been very slow to arrive!
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
fast, clean and professional
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Rating: 1 out of 5
Order placed on 19-02-2014 as of 26 -02-2014 I still don't know anything.Emails of explanations sent with no response of course.The order still appears to be in processing and no tracking number has been provided to me. At least they would deign to tell me whether my package has left or not. First and last time I buy here!!!!!!!
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Rating: 5 out of 5
The model itself was not great, the mould was probably too hot and burned some parts.
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Rating: 4 out of 5
adapted and aesthetic
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Rating: 4 out of 5
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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Rating: 4 out of 5
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
C
Rating: 5 out of 5
I was pleasantly surprised by the treatment, which was not only excellent but also personal. Very resolute and honest. A 10
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Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
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Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
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Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
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Rating: 5 out of 5
Great site where you can find what you're looking for. Bravo !!! and thank you
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Rating: 4 out of 5
fast and perfect shipment but sometimes some delays due to restocking ..... the after-sales service is nevertheless present and charming . A very good service to glo
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Rating: 5 out of 5
Super product corresponding to the order and delivered on time.
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Rating: 4 out of 5
Quite happy for all purchases except the first time when the figurines were indicated as being in stock when they were not and I had to order other different ones and not necessarily what I was interested in. Stocks run out very quickly and some items take a long time to be restocked. I trust the site to
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Rating: 5 out of 5
No problems when ordering, shipping times are reasonable
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Rating: 5 out of 5
Don't expect ultra-short delivery times, but there's a good chance you'll find what you're looking for - the choice is huge, and if you have a problem, the after-sales service is there (I've tested it). If you're interested in browsing through the catalog, allow yourself a week's vacation. I recommend it and I'll certainly be back.
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Rating: 5 out of 5
choice + service to recommend to model and accessory enthusiasts
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Rating: 4 out of 5
I benefited from free delivery. Fortunately, the products on offer are among the most expensive on the market.
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C
Rating: 1 out of 5
My case is simple, I order two models and I only get one of them. I tried to contact them explaining the problem and I have not had any response .... and it has been 10 days. Given this lack of response, I do not recommend anyone to buy any item through this website.
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Rating: 5 out of 5
no problems highly recommended
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Rating: 5 out of 5
Punctual shipmentprecise and perfect packagingwhat I asked for was perfectly sent to meeccellente then for me the paypal payment
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V
Rating: 5 out of 5
delivery and goods in order.
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C
Rating: 5 out of 5
The shipment was very correct although it was delayed 1 week.
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Rating: 5 out of 5
The boxes of figures arrived in good condition and very quickly as primos. Me
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Rating: 5 out of 5
Nothing to say, no worries, order tracking by e-mail, delivery on time and in accordance with my order. It was a pleasure for my 1st order on this site, and I recommend it to everyone.
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Rating: 5 out of 5
package received as expected
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Rating: 5 out of 5
I'm glad I found out about 1001 maquettes because I can find what I'm looking for very easily.
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Rating: 1 out of 5
I'm not happy with 1001 maquettes. I placed my order on January 31st and it hasn't been delivered, even though my account has been debited...
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Rating: 5 out of 5
Good model kits at good prices! My purchased model kits arrived in excellent condition. The prices were, I felt, competitive. I wouldn't call the delivery speedy. But that's because of the distance they have to travel (from Europe). Then, too, the weather at this season slows delivery somewhat. If you are willing to wait a little you'll get the kits you want in fine condition and you'll get them at competitive prices. That's a bargain!
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Rating: 5 out of 5
I recommend to all order delivered on time nothing to say
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Rating: 5 out of 5
Good model kits at good prices! My purchased model kits arrived in excellent condition. The prices were, I felt, competitive. I wouldn't call the delivery speedy. But that's because of the distance they have to travel (from Europe). Then, too, the weather at this season slows delivery somewhat. If you are willing to wait a little you'll get the kits you want in fine condition and you'll get them at competitive prices. That's a bargain!
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Rating: 4 out of 5
Reasonable delivery time Perfect packaging Would recommend
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Rating: 5 out of 5
I am satisfied of my orders of models the quality of the product the delivery period are respected no worry I recommend it to all
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Rating: 5 out of 5
Welcome + seriousness + speed = 1001 Maquettes !!! I have been a customer for a few months now and I would like to thank 1001 Maquettes! I'd particularly like to thank the very friendly and reliable staff on the phone. Don't change a thing! G. Rossat-Gu
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