Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Order arrived incomplete (one item missing). Two messages sent to contact address (the third today 16 February 2022). No response! I have had problems with other sites but they have always been quickly corrected with a courteous response. I now avoid the 1001 Hobbies site, which I don't trust at all.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/02/2022
Long time until delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/02/2022
I keep noticing flaws in your model catalog.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/02/2022
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Package arrived safely and with clear delivery information
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 10/12/2021
Ordered product that was in stock, waited 6 weeks for it and still nothing. Then asked for my money back and that would be within 14 working days and that also went wrong. Still waiting for my money. I will never order here again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
good packaging, delivered on time, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
good packaging, fast delivery, meets expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2022
Lack of parts in the box impossible to see his person joined phone imcompatible good customer decu
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
I did not receive the product!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 31/12/2021
After placing the order at the end of December I requested the cancellation a week later, and more than a month later I am still waiting for the refund. I have sent weekly mails and they tell me that it is requested but they do not give me the money back.very bad management and customer service. I will not order anything else from this website. I have already lost the money.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 22/01/2022
don't let us know anything , way too long delivery time .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Very good and accessible site, clear and efficient. On my last order, there was one drawback: my order was announced as available, whereas I had to wait for the item to become available ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
The only downside for me was that my order was not carried out in the pages of your site. Perhaps I'm not familiar enough with the tricks of the trade in your model-maker's Eden? Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2022
canny good no problems Thanks Steve/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived damaged. The contents did not suffer damage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
nothing to say fine
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 30/01/2022
Report 2 to 4 business days delivery time and then deliver 14 days later because items turn out to be out of stock. Just state where it stands.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2022
More than a month to receive my order. Site to avoid
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Order received on time. Products as expected. More details on product description and use would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello. The navigation on the site is much worse than before. You can no longer see the product even if you give the manufacturer's reference number. This is a pity. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2022
Completely absent customer service, random stock management.
Very bad experience
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2022
A part was missing from the parcel because it was not in stock. However, I'm still waiting for the refund!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
Delivery took 17 days, when in theory it should have taken 3 (all products were in stock).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
no worries , fast nickel
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Verified Buyer
Rating: 2 out of 5
following a purchase from 23/12/2021
Incredibly slow delivery time. Paid for express shipping (max. 1 week) and recieved my order a month and a half later. The order tracker and invoice stated all the items were packaged however there was an entire kit missing. Not impressed whatsoever. Don't buy from this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
monsieur bonjour well received my first order and I am satisfied and also satisfied for the follow-up of this first order..and if the occasion presents itself I would not fail to recommend you.... thank you by the same occasion I wanted to ask you if there is a lighting for the model that I bought from you...thank you for your answer....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2022
I ordered a model as a gift, then you forced me to buy paint and accessories. And finally you don't have the model in stock and tell me 10 days after the purchase. I'm very disappointed and feel ripped off. I'd like a refund because you won't honour the order. What's more, you can't be contacted and that's infuriating!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/01/2022
I received wrong part sent pictures of my purchase still haven’t heard back
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/01/2022
Many translated descriptions are not correct, otherwise clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
I waited a long time for my parcel but the items are beautiful.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2022
Overall arrived when expected etc.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2022
Order is ok but delivery takes a long time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2022
The purchase has been good, habllegaod in perfect condition and well packaged. Very good communication with the after sales service. Only one downside, the time it took to send the package.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/01/2022
It is a portal site, i.e. the supplier is not Dutch. It took 2 months for it to be shipped. Once it arrived it turns out not to be the product I thought I ordered. This can be traced to the poor description of articles.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 18/01/2022
Haven't received me stuff yet and the Track and Trace is not working so far order placed on the 18-01-2022 and it is now the 8-2022 a month later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/02/2022
I give 2 stars because the box was damaged I am disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
For my 1st order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
super fast i recommend it
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