Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 4 stars

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G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/10/2021
Order never received
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not a very serious company.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2021
No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
My set never arrived, I am now really disappointed in this store
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
your "google type" machine translations are literally laugh-out-loud funny: a Soviet tank crew, great for a Russian tank crew!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2022
I ordered 11 jars of model paint, paid and received only 2 jars!!!
After trying to get in touch on the phone with the lines still busy, I sent an e-mail to which I hope to get an answer...
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/01/2022
Something had gone wrong with the addressing. As a result, the package was delivered to No. 22 and not No. 2. In your address information it says 2 and further on a stray 2. But everything else turned out fine.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 17/01/2022
I open the box to assemble my slot car set and you guys gave me the wrong electrical plug !
I Live in the USA and you have me 2 round prong plug
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/01/2022
All good, as in other orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Impec les amis,un simple bémol:amazon est beaucoup plus rapide.merci à vous
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Mail order service.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/12/2021
My shipment was lost and after 8 messages and 45 days they have informed me that they will refund my money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
Good site, I was able to find the carpet at a good price, I just had to be patient for delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
Website could be improved.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/12/2021
Great site. Lots of content. Good prices.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/01/2022
Beautiful and clear website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Very pleasant telephone reception and explanations as to why there was a slight delay in delivery, which in the end turned out to be quick.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Ordered early December, still nothing received
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/11/2021
All went well
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/01/2022
WHILST I FIND THE SITE GOOD I THINK THAT THE POST AND PACKAGING CHARGES COULD BE LOWER
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2021
Order never received, no one answers emails or phone calls.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2022
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/09/2021
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/01/2022
Very good.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
They're having trouble finding what I'm looking for.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/01/2022
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/11/2021
The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/12/2021
Never again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2021
DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
compliant
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/11/2021
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/01/2022
Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
Very rich site. Only choosing paints is complex. Delivery on time, solid package. Meets expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Order dated November 21 still undelivered and no response to my requests.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2021
Very long lead time, almost a month late, and hesitant communication about the delivery date. Unsatisfactory
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