1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Accurate and reliable sellers.Item arrived as described.
I only put 4 stars because, being a resident of Italy, the package in standard shipping is not traceable. Otherwise. I am filling up the cart again! 🥰
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/11/2021
Delivery 3 weeks after order and no excuses...
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Response from 1001hobbies
Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 32 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. Thank you for your understanding. Have a nice day!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/11/2021
The order arrived earlier than indicated and seems to be in perfect condition, as I have not opened it because it is a gift.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/11/2021
Delivery took a while. But then you got something.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
I've already answered once.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
order received in 7 days, so quite a reasonable delivery time. Too bad the model was not blister-packed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Ordered an advent calendar on november 21st, which arrived on december 10th! No respect of the indicated deadlines and no answer to the ..... email.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the service and quality we offer. We have sent you an email with a return form to allow the return and therefore its refund because we did not have the product in stock, we regret this incident and apologize. We invite you to send us an email at [email protected] Have a nice day 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/11/2021
Out of stock. Chased numerous times just to be told it’s coming, then promised to reimburse me but never got my money back. PayPal had to compensate me but only to 2/3 of its value. Do not trust this company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Searching for paint and varnish accessories is not always easy...........
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/11/2021
No indication on your site that the item ordered was no longer in stock. This causes the customer complications and unnecessary payment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/11/2021
The order met my expectations
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/11/2021
LOOSE FIGURES WITHOUT THE MATRIX. MOST OF THE WEAPONS ARE BENT AND ALMOST BROKEN.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2021
Order not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Order followed step by step and received in good condition Impeccable
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/11/2021
12 days to receive an order, it will arrive sooner if you walk.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 25/11/2021
I paid almost 13 euros for the Advent calendar to arrive on the 1st, and it arrived on the 9th.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Good navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
CLEAR...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2021
Too easy to send a message after ordering to report a delay when it's the stock that's poorly managed.
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Response from 1001hobbies
Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. We thank you for your understanding, Have a nice day 1001hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/11/2021
Good to receive on 08 December my order placed on 08 November
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/11/2021
They gave me a gift card that never arrived, in the end after complaining, they gave me a code. When paying with a code, the amount of the code is deducted before calculating the shipping costs, so it penalizes. In addition, from the day of the order and payment to the reception it has been 3 weeks (November 18 to December 9, having left the package on December 3) prices above the online sales giant and much longer delivery times (and paying for shipping).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/11/2021
The package did not arrive
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Satisfied in relation to the product demanded.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/11/2021
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 07/11/2021
Delivery took 4 weeks and one item has still not been delivered.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/11/2021
Good shipping process information
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2021
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2021
It gets better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
No problems with the order or delivery, but the €2.50 gift wrapping is deplorable, made in spite of common sense and gift wrap too short!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
A first shipment by Mondial Relais had problems, and I had to ask for a second shipment by another courier, which went very well. 1001hobbies is not directly responsible, but it cost them a star in my judgement.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/11/2021
I was expecting a much better model as far as quality goes.Not a 3 d printed piece of plastic,Especially for the total price of 60 dollars. I don't think I will be ordering much more since it costs double what the listed price is by the time one gets here.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2021
Price was excellent would use them again, communication was again first class but UPS damaged the box I would recommend better packing or a better courier
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/11/2021
Good choice of models to choose from.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
They sent the wrong thing with the sticker for the correct thing on the box and now say they sent the correct item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Nothing to say smooth website, speed in the preparation and shipment of the order
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/11/2021
Fast and efficient
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/11/2021
fast delivery in corona time, only tracking gives problems if you don't speak french.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/11/2021
excellent communication and interaction site only negative that the model arrived was already opened and worked partially, despite this the pieces were all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
extended delivery time due to lack of stock received anyway thank you
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