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V
Rating: 4 out of 5
The order met my expectations
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 2 out of 5
LOOSE FIGURES WITHOUT THE MATRIX. MOST OF THE WEAPONS ARE BENT AND ALMOST BROKEN.
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G
Rating: 1 out of 5
Order not received
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A
Rating: 4 out of 5
Order followed step by step and received in good condition Impeccable
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C
Rating: 1 out of 5
12 days to receive an order, it will arrive sooner if you walk.
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C
Rating: 2 out of 5
I paid almost 13 euros for the Advent calendar to arrive on the 1st, and it arrived on the 9th.
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C
Rating: 4 out of 5
Good navigation.
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A
Rating: 4 out of 5
CLEAR...
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A
Rating: 2 out of 5
Too easy to send a message after ordering to report a delay when it's the stock that's poorly managed.
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Response from 1001hobbies
Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. We thank you for your understanding, Have a nice day 1001hobbies
V
Rating: 4 out of 5
Good to receive on 08 December my order placed on 08 November
C
Rating: 1 out of 5
They gave me a gift card that never arrived, in the end after complaining, they gave me a code. When paying with a code, the amount of the code is deducted before calculating the shipping costs, so it penalizes. In addition, from the day of the order and payment to the reception it has been 3 weeks (November 18 to December 9, having left the package on December 3) prices above the online sales giant and much longer delivery times (and paying for shipping).
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A
Rating: 4 out of 5
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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A
Rating: 1 out of 5
The package did not arrive
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C
Rating: 4 out of 5
Satisfied in relation to the product demanded.
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G
Rating: 4 out of 5
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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V
Rating: 1 out of 5
Delivery took 4 weeks and one item has still not been delivered.
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C
Rating: 4 out of 5
Good shipping process information
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V
Rating: 4 out of 5
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
A
Rating: 2 out of 5
It gets better
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A
Rating: 4 out of 5
No problems with the order or delivery, but the €2.50 gift wrapping is deplorable, made in spite of common sense and gift wrap too short!
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A
Rating: 4 out of 5
A first shipment by Mondial Relais had problems, and I had to ask for a second shipment by another courier, which went very well. 1001hobbies is not directly responsible, but it cost them a star in my judgement.
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V
Rating: 2 out of 5
I was expecting a much better model as far as quality goes.Not a 3 d printed piece of plastic,Especially for the total price of 60 dollars. I don't think I will be ordering much more since it costs double what the listed price is by the time one gets here.
V
Rating: 4 out of 5
Price was excellent would use them again, communication was again first class but UPS damaged the box I would recommend better packing or a better courier
V
Rating: 4 out of 5
Good choice of models to choose from.
G
Rating: 1 out of 5
They sent the wrong thing with the sticker for the correct thing on the box and now say they sent the correct item.
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A
Rating: 4 out of 5
Nothing to say smooth website, speed in the preparation and shipment of the order
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C
Rating: 4 out of 5
Fast and efficient
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G
Rating: 4 out of 5
fast delivery in corona time, only tracking gives problems if you don't speak french.
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A
Rating: 4 out of 5
excellent communication and interaction site only negative that the model arrived was already opened and worked partially, despite this the pieces were all
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A
Rating: 4 out of 5
extended delivery time due to lack of stock received anyway thank you
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A
Rating: 4 out of 5
Fast shipping and delivery.
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A
Rating: 4 out of 5
The products live up to expectations.
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A
Rating: 4 out of 5
Not easy to find what you want Too long with lots of navigation that can be discouraging
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G
Rating: 1 out of 5
I am still waiting for my order !!!!!!
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V
Rating: 4 out of 5
Delivery came faster than expected, but I didn't get an order confirmation or delivery notification! So it was a surprise package!
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A
Rating: 4 out of 5
nothing special to report, easy to use site and fast delivery, as always at 1001hobbies prices are generally high compared to the competition.
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A
Rating: 4 out of 5
Excellent quality price to get the most would take a few more details
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A
Rating: 4 out of 5
If you could have a little lower prices everything would be much better
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A
Rating: 2 out of 5
Order delivered incomplete 1 month later....Material delivered with assembly instructions in English and Chinese...To make you wait, we offer to recommend with 5% discount...and you are entitled to a credit of 0.99 E accident ????? I hope!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
Purchase and delivery was good. The model LCT moulding and instructions were very poor considering the price.but I think I should have been better warned about the import duty of £43 pounds it was not any where near this total cost of over £200 for a poor quality item.1001hobbies could do more to forewarn us I’m in 80s and not used to import duty charges especially when buying from what seemed to be a UK company. I feel I been had .