English 
C
Rating: 4 out of 5
Good prices but shipping costs are very expensive
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to say
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C
Rating: 4 out of 5
Within what they offer. No problems.
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A
Rating: 1 out of 5
It's a shame that the boxes are missing 13 figurines instead of 15.
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Response from 1001hobbies
Mr Pigeon, Thank you for your email. Our customer service will get back to you as soon as possible. We apologize for this incident and inform you that we will immediately inform our supplier.
Thank you for your patience, 1001hobbies customer service.
Thank you for your patience, 1001hobbies customer service.
G
Rating: 4 out of 5
The order arrived well . Greetings Hans
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G
Rating: 4 out of 5
Order goes very well, the follow-up of delivery could be better due to the mail in the language set, I got instead of Dutch mails, French. Otherwise very satisfied.
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A
Rating: 4 out of 5
Very well received
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A
Rating: 4 out of 5
Very good Choice of materials. I discover
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
well received a missing item REF AK472 XTREME METAL GOLD
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A
Rating: 4 out of 5
Good shipping and delivery times. Prices are perhaps a little above average, however, finding parts that are not easily found perhaps sets these conditions. Give more discounts to customers who buy often.
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A
Rating: 4 out of 5
Items deliverable in 5 to 6 days, shift delivery to 15 days easy. Otherwise RAS
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C
Rating: 1 out of 5
They had a stock of three units and I bought them, but after more than a week with the order in preparation I found out that they only had 2 left. Having to be behind people who do not know how to organize their inventory should not be my job. Having to contact me to be told that they have a problem with my order when a simple communication with - We are sorry but we do not have what we have sold you - could be enough. And they have not refunded me for what they have not sent me. Thieves. I will not repeat nor recommend this site.
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Response from 1001hobbies
Mr. Thank you for your comment. We regret this incident and apologize.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
A
Rating: 4 out of 5
Very good product. Correct delivery. Prices still high compared to other sites. Too bad.
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A
Rating: 2 out of 5
When I received the parcel, one of the paint cans was open and the paint had spilled into the envelope. A second can was badly closed and half emptied. :(
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Response from 1001hobbies
Hello, Thank you for your comment. We regret your disappointment and assure you that this type of feedback is very important to us. Our customer service will get back to you as soon as possible and provide you with a quick solution.
Thank you for your time. Sincerely, 1001hobbies customer service.
Thank you for your time. Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Good reception
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G
Rating: 4 out of 5
Good service, too bad the links don't work from track and trace though. Further fine
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A
Rating: 4 out of 5
Perfect but late delivery; Covid? July 14th?
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A
Rating: 1 out of 5
I am waiting for the package LD106039197FR 2 WEEKS AND IT IS NOT COMING I HAVE PAYED 18 EURO TRANSPORTATION AND YOU SEND IT BY SIMPLE MAIL. WHILE IT SHOULD COME TO ME WITH DELIVERY DO NOT DO THIS AGAIN
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Response from 1001hobbies
Hello, Thank you for your email and we apologize for this incident. We confirm that we have opened a dispute with the carrier, we will come back to you as soon as possible.
We thank you for your understanding, Sincerely, customer care
We thank you for your understanding, Sincerely, customer care
G
Rating: 1 out of 5
Something totally different was delivered than what I ordered!!! A bag with a pair of ball bearings was delivered from Tamiya instead of a model kit: totally incomprehensible. Moreover, I paid extra for express shipping. I am curious if the company will correct this without extra cost to myself. The company was immediately informed of the mistake, so far no response has been received.
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A
Rating: 4 out of 5
Good product, delivery time ok
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A
Rating: 1 out of 5
I had to wait more than 15 days for my order to be shipped even though everything was in stock and available. The Colis Privé service used ėt sucked. I was warned that the driver couldn't find my address, something I don't understand, I live in a small town, not a remote country place. Now it's up to me to travel 25km to pick up my parcel at a relay point. Not happy at all.
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Response from 1001hobbies
Mr Hartley, Thank you for your comment. When you placed your order, we informed you that the wood glue was not in stock. We then split the order so that you could receive the other products.
We regret that the private parcel service did not meet your expectations.
Thank you for your understanding, 1001hobbies customer service.
We regret that the private parcel service did not meet your expectations.
Thank you for your understanding, 1001hobbies customer service.
V
Rating: 4 out of 5
Delivery time was ok, could have been quicker but everything worked perfectly.
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A
Rating: 4 out of 5
The equipment was as explained by the seller
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C
Rating: 1 out of 5
one of the products was not what I ordered
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Response from 1001hobbies
Hello, Thank you for your comment. We are sorry for your disappointment and we assure you that this kind of feedback is very important to us. Our customer service will contact you as soon as possible and give you a quick solution.
Thank you for your time.
Sincerely, 1001hobbies Customer Service.
Thank you for your time.
Sincerely, 1001hobbies Customer Service.
C
Rating: 4 out of 5
Right. It's nice to have a phone number where you can be reached.
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A
Rating: 4 out of 5
more expensive items than your competitors
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A
Rating: 4 out of 5
Good service, delivery a little longer than expected
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G
Rating: 4 out of 5
Item found and delivered quickly. Next time for sure again!
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V
Rating: 1 out of 5
Immediate cancellation of the item on the same day was simply ignored, absolutely no recommendation for consumers...
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Response from 1001hobbies
Mr. Lier, we are sorry, but we have not received your cancellation. Customer Service has therefore sent you a return slip. We are waiting for the return and will refund you the purchase price for this product, thank you!
Laure
Laure
A
Rating: 1 out of 5
I received the order incomplete and they did not send me back what was missing.
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Response from 1001hobbies
Hello Mr Molin, Thank you for your comment. We would like to inform you that we have recovered the product and are awaiting its return before proceeding with the refund. We apologize for the inconvenience.
Sincerely, 1001 hobbies customer service.
Sincerely, 1001 hobbies customer service.
G
Rating: 4 out of 5
Navigation could be improved
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A
Rating: 4 out of 5
products as ordered. fast delivery
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A
Rating: 4 out of 5
Very large choice reasonable price continue
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A
Rating: 4 out of 5
.....
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A
Rating: 4 out of 5
Good, just a little disappointed.... 2 tamya paints almost without thinner, therefore dry. Fast delivery
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A
Rating: 4 out of 5
TB except for a slightly long delivery time.
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A
Rating: 4 out of 5
I waited for a while but then they shipped.
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V
Rating: 1 out of 5
Everything as requested. Thank you.
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Response from 1001hobbies
Hello, thank you for your comment. We are sorry for your disappointment and assure you that this type of feedback is very important to us. Our customer service will get back to you as soon as possible and offer you a quick solution.
Thank you for your time Sincerely, 1001hobbies customer service.
Thank you for your time Sincerely, 1001hobbies customer service.