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H
Rating: 4 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 4 stars
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Rating: 1 out of 5
Very bad
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A
Rating: 1 out of 5
Very disappointed, after having taken the supplement for more secure packaging. The package arrived poorly packed and broken
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A
Rating: 1 out of 5
Well damaged, before receipt, customer service ignored my complaint. Really disappointed.
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J
Rating: 1 out of 5
I asked to cancel the order and my request was not attended to. They sent me the product and give me the option to return it at my own shipping cost. It seems very unprofessional to me.
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J
Rating: 1 out of 5
Very poor quality packaging...
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C
Rating: 2 out of 5
Delivery arrived a week later than stated on the website. During the Christmas season, this is a no-go.
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D
Rating: 2 out of 5
Products available at the time of order, then, once paid, some products were no longer available. Not very customer-friendly...
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M
Rating: 4 out of 5
delivery time a bit long
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N
Rating: 1 out of 5
Rating: 1/5 Opinion: NOTHING HAS ARRIVED AND ABOVE ALL THERE IS NO TRACE OF THE ORDER AND I DON'T EVEN KNOW WHO TO TURN TO ZERO OUT OF FIVE
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M
Rating: 1 out of 5
Complete scam. Car without bodywork
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S
Rating: 4 out of 5
In the end, he arrived late, but he arrived.
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P
Rating: 4 out of 5
Delivery announced on 20/12 and package only sent on 23/12, too bad for that, the rest was very good, thank you.
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A
Rating: 2 out of 5
The order took a long time.
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M
Rating: 1 out of 5
I still haven't received my order and they don't give me answers.
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F
Rating: 2 out of 5
The package was supposed to arrive on the 23rd, then today, and it still hasn't arrived
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L
Rating: 4 out of 5
rather well
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I
Rating: 4 out of 5
Package arrived just in time. One star less because it arrived with a hole in the cardboard but did not affect the item. Otherwise super happy
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A
Rating: 2 out of 5
The package has not arrived
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D
Rating: 1 out of 5
My order has not arrived yet, big disappointment!
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C
Rating: 1 out of 5
Fatal, it says the order is delivered and it's a lie! They don't tell me where I can find it, what a disappointment.
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C
Rating: 4 out of 5
Good in terms of choice but very approximate on the order tracking. The tracking link indicated in preparation, I have a message saying that the package will be delayed while the package is already at the relay. Communication on package tracking needs to be reviewed. Otherwise, order compliant, well packaged.
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K
Rating: 4 out of 5
Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.
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P
Rating: 1 out of 5
Still no package
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S
Rating: 1 out of 5
It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!
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V
Rating: 1 out of 5
I put a star because it doesn't allow me to put any. Customer service is terrible.
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J
Rating: 1 out of 5
Information about the backlog had to be inquired
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V
Rating: 2 out of 5
Cardboard packaging too fragile, 2 items broken
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D
Rating: 4 out of 5
Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.
B
Rating: 1 out of 5
Almost 2 weeks after ordering still nothing received.
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C
Rating: 4 out of 5
Quick delivery and good condition items
P
Rating: 1 out of 5
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
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J
Rating: 1 out of 5
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
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R
Rating: 1 out of 5
Informally, the order does not arrive on time
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L
Rating: 1 out of 5
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
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M
Rating: 4 out of 5
It took longer than expected for the order to be delivered but I'm happy with it otherwise.
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S
Rating: 4 out of 5
It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time
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M
Rating: 2 out of 5
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
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S
Rating: 1 out of 5
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
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P
Rating: 4 out of 5
my purchase suits me, a little delay in delivery, but no response to my email unfortunately
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