Customer reviews of 1001hobbies

Received the order in two times lacks the tempest offset, order well packaged satisfied thank you

Accidentally (my mistake) I had paid the product 4 times, more often I asked if I could get the money of the extra three times back (had overpaid about 80 euros). I never saw the money. By the way, the product also came quite late.

I HAVE CLAIMED ON SEVERAL OCCASIONS WITH MULTIPLE MAILINGS. The delivery is wrong, they arrived in 1:72 scale and I ordered 1:48 scale. Please solve it as soon as possible. It was for my son's birthday and I have not been able to finish the model and give him his surprise.

Abcd

We would like to suggest the colors that go with the model as well as the figurines. Perfect delivery.

fine

Nothing at all wrong with the sire or the service but the model is terrible im not even going to bother building it, I wish I waited and bout 1/350 by trumpeter or 1/400 by revell

Everything in order

Clear

Very late delivery and model ordered and paid for missing = Curtiss P 40 M

I placed the order on 01/29/2021 and it consisted of this item along with two others, which they did have in stock. After more than 15 days, I requested the shipment and they explained to me over the phone that the P-38 armament item would not be received from the supplier until March. I then demanded that they send me the other two, and you proceeded to divide the initial order into two parts. I finally completed receipt of the order a few days ago, almost two months after the initial order. Very poor communication and transparency on your part. I am sorry for this.

Very good paint, but not fluid enough for the spray gun, which is annoying because it clogs. How can I make it more liquid?

Despite a laborious delivery due to a long delay in restocking, I congratulate the customer service team who answered my questions and acted accordingly.

Serious site, high marks to Laure for her efficiency and kindness.

Everything is fine

Interesting site for products not found elsewhere.

happy , quick response and delivery

Everything came! Wonderful

Hello, You sent me an order placed at the beginning of December when we had agreed that I would benefit from a credit note since you had been unable to supply it to me due to a stock shortage! And then, months later, you sent it to me, but since Christmas, I had found it elsewhere! You sent it to me without asking my opinion and using my credit note... Sincerely

Sufficient information on state of affairs

good company suppling all the parts needed

No comments

Lots of choice, good quality, but one part was damaged because it was not well protected for delivery.

Products take considerable time to arrive. Still awaiting 2 planes yet to arrive from 4 weeks ago.

super

Despite the slight drop in delivery speed (with the Brexit and the health crisis it's understandable), the service is excellent.

My negative review relates only peripherally to the item I purchased. Unfortunately, however, the same came to me very damaged and missing some parts due to the Postal Carrier's mishandling of the packaging. I still preferred to repair the item instead of sending them back to the Sender. I thus took the opportunity to correct several inconsistencies and deficiencies in the model regardless of the damage done by the Carrier's carelessness. Obviously, I am not satisfied. But with the modifications I made and the repairs of the damage, I was able to donate the model to my grandson who appreciated it. The boy is 11 years old and certainly has no modeling pretensions. The delivery time was very long, too long, even considering the current situation, I think.

It is noted an Audi R8 in my order, also noted in the package sent but it is not in the package!

Delivered reasonably smoothly.

en general, je suis tres satsfat, mais le cout de l'envoi etait un peu cher..

Well-satisfied, thank you.

Despite the name 1001 Hobbies.co.uk, this is a French company. You think that you are buying from the UK and their site doesn't clarify that you are importing and subject to import charges. Any complaints are ignored and you no longer exist once they have been paid. I will never use them again. 0/10.

No problems, everything worked

As expected.

delivered on time and in good condition

The order is complete and delivered on time. The prices are right and the quality is second to none, so there's nothing to complain about because everything is perfect.

Arrives a little late, but in perfect condition

all ok but response time was a little long

Just right

From a kit of over € 30,- , I do not expect one so simple that I finished it within 2 hours!