1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/03/2021
1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/03/2021
Nothing to say about the shipping, but the box arrived completely ruined, packaging too shallow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Fast delivery. Good professionals and attentive sales department
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
I had a very hard time digesting the delivery charges, I ordered at the same time on other sites in mainland France - on Ebay by colissimo: 9.80 € - a site you know but which I won't name: 15.90 € (by colissimo) - In Japan: 10.00 $ - with you: 52.21 € Find the error
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Very serious merchant site with lots of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Abcd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Nothing to say in particular, from the purchase to the receipt of my order, everything went smoothly.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/02/2021
Perfect so far, except for the last order I requested the return of two boxes, which they accepted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
No option with modern versions of Rafale ammunition / missiles / pods: AASM, Meteor, pod Tamils and pod reco NG
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
Well-managed site. very interesting choice of products. Problems with lead times for suppliers who are not in stock, blocking delivery of other supplies that may be urgently needed; suggestion to decouple the two more quickly than at present, even if it means having to pay extra for delivery if we are warned. Overall satisfied with the quality of the products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2021
I don't recommend this paint, it's a disaster, the paint is like modelling clay, I really don't recommend it, I'd like a refund or an exchange, I won't buy this brand again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Beautiful models, satisfied with delivery received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
delivery was no problem, but the delivery time was quite long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2021
Orders made on the basis of available stock and supposedly in stock only arrive once received at 1001....... 3 months delay and no information. The prices are out of the ordinary, it's really a steal compared to other suppliers who also keep their promises, delivery within 3 working days ....
For me it's over, you've forgotten me. I've placed several orders, each time with problems.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
All things can be found....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/03/2021
I was impressed with the the service on fulfillment, shipping and receipt. It arrived faster from France than domestic orders in the US. Kudos to 1001 Hobbies. The downside was the cost of the shipping. Obviously it costs more to ship from Paris to the west coast of the US than inside the continental U.S. Otherwise first rate experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Items as ordered, delivery a little slow for items declared in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
Hello, I'm a bit disappointed because one of the two items I had ordered was theoretically available, but in the end it wasn't. I had to wait 15 days to receive my order, replacing the missing item with another one. I therefore waited 15 days to receive my order, replacing the missing item with another. I think this is a pity, but I don't hold your company too harshly to account, as this kind of inconvenience can happen anywhere. I would probably recommend other items if the opportunity arose, and I think your company is serious, as it informs customers of the status of their order and answers the e-mails sent to them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Delivery ok, it's a gift
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2021
I returned tires for a model car because the diameter was wrong and I'm still waiting for a refund. I haven't heard from the site since I returned the merchandise.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2020
LAME...2 MONTHS FOR A DECAL SHEET... 2 ORDERS IN 10 YEARS...THERE WON'T BE ANOTHER ONE !!!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2021
Execrable delivery times, average packaging.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
nothing to report,unopened package,too early notice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Good but nothing more
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2021
You made a mistake in my order. It can happen. I've called several times to finally get the product I ordered (white paint, not cleaner) and, ..... NO follow-up. I'm still waiting If that's not contempt for the customer, what is? ........ But, duly noted.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Very satisfied with my purchase. fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2021
I had ordered the skoda r5 1/18 th but I did not see that at the time of validating it was the 1/45 put instead....
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Response from 1001hobbies
onjour, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Our customer service will get back to you as soon as possible.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Second order placed. No problems. No worries. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Good product, too bad delivery takes so long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
As ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Good site, responsive to emails.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/02/2021
Very long delivery and broken parts on arrival, it was a gift so even more disappointed.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer.
Our customer service will get back to you as soon as possible.
Good day 1001hobbies customer service.
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