1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I was satisfied with all of them, including the selection
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delay a little longer than announced but order well received and well protected.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2021
Extremely disappointed! I do not recommend this seller. The mock-ups were OK, but there was a 20-day delay with no information. I had to call again to finally learn that 1 can of paint was missing at 2 € which stopped an order of more than 250 €. In 3 weeks, no one was able to contact me to find a replacement! The icing on the cake was that some paints dried in their mini bottles. Not much from Pro!!! The good thing is that I looked elsewhere and found the same products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Hello Very disappointed a late shipment order of February 12 received on 25 no exchange to explain this delay to customers. Difficult to reach you after several attempts we were greeted by a very unpleasant person we just ask if our order was going to be sent. Parcel finally arrived the box containing the model + just a turn over bubble wrap without cardboard without protection box fold inside with broken parts. What can I say without being vulgar? You don't give a damn about people's heads. I won't be buying from your site again, and I'll give you a nice ad on the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Delivery not in accordance with order. Anomaly reported and no reaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delivery not as fast as the company had indicated Moreover I have no news of the 2nd order which was made on the same day, February 19, and tomorrow is already the 1st.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Second order and second opinion: Significantly worse An error in the order delivered (not the right product ordered) I reported upon receipt. And....... Nothing! No reaction or comment from you. Surprising and abnormal Patrice
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/02/2021
Long delivery time Had ordered WWI Belgian cyclists and got German For the rest very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
I'm happy to have found the revell and humbrol paint references I was missing. The only downside is that I think you should have assortments of balsa and wooden sticks of all kinds, as well as scenery for fans of wooden models (tree lawns, etc.).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2021
unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 26/02/2021
I paid right away Now many and many weeks later still nothing inside I did get a message weeks ago that I paid and a moment later a message that it was on its way And that was it Money lost and no product Was a present too for my son
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
All ok rich catalog.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2021
No communication. Non-existent sales departmentdoesn't answer the phonedoesn't answer emails.maybe Covid hinders order management but answering emails or the phone doesn't get Covid caught.what do I have to do for you to react I was all happy to have found a nice French site I'm terribly disappointed G
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 25/02/2021
Package still has not arrived ??
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
It's a shame that taxes and shipping costs are more important than the items ordered.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Products that are supposed to be in stock are in fact out of stock and deliveries take forever ... on the other hand, you get charged right away, which is great.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Hello I ordered a product from you with the following order number HVEXS17JQ you didn't have it in stock so I cancelled my order but you sent it to me anyway. You offered to reimburse me if I didn't get my parcel back, which I did under your advice. I still haven't been reimbursed. The order was placed on 26112020 and you told me to contact the accounting department again. That's at least three times, but I get the impression that no effort is being made on your part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
The only drawback is that the instructions are not in French.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately no damage but an external protective box would have been safer. Also as regards the kit no swastika decals were provided. I understand international laws regarding the swastika but not even supplying decals for a display model is in my opinion somewhat extreme. Overall happy with 1001 Hobbies and Hobby Bosss kit.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
Great items exactly what I was looking for. Prompt shipping.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/02/2021
In my case I bought a birthday gift more than a week in advance and with the express shipping option which of course has a significant increase in cost. I was told that the product would arrive in 3-4 working days and today (one month later) I have neither the product I bought nor the money I paid. Very disappointed with 1
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good assistance from the staff in resolving the questions I had. Materials of good brands and responsive to my needs. One flaw the estimated delivery for Italy through French post and Italian post spend more than a week tral order and delivery and no 45 days as estimated. Overall I am satisfied with the service of 1001 midellini. Silvio Pagano
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2021
Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Products well protectedbon packaging on time delivery very bi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Hello, I ordered on February 8th and my order is still being "processed". How long will it take for it to be dispatched? Would it be possible to have the address?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
I'm in the same situation as many of these people: I placed an order on 1002 and to date I've received nothing: the items are still being prepared, but they say they'll be delivered within 3-4 days. However, the amount has been debited from my account.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
My IMM3M8W1T order was dispatched on time, but is now stuck at the carrier, who doesn't handle these Relay""" very well! Despite several emails and numerous attempts to contact me by phone (which never work!), no one is taking charge of my problem. Anyone can send boxes to customers, but the difference is made when a problem arises! And for the moment 1001 doesn't know how to manage the c
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Order placed on February 13 and since then nothing The switchboard is supposedly saturated Automatic reply by e-mail Service not up to scratch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
tres bon seul bé mol souvant des articles hors stock autrement livraisons rapide et contacte bo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
For a first purchase I find the delivery time quite long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/02/2021
fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
I expected a much better quality than I received.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2021
Long shipping time
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
Received the non-functioning rc modelecharged for assistance without getting an answer.I decided to return the model.Hoping for a refund.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
Great prices on what I ordered but I… Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I’m still waiting for my order. Shipping costs are too high for this long of a wait.
Response from 1001hobbies
Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2021
Site worked well, nicely packed. Delivery 12 days from France>UK. Brexit? Covid?
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
10 days to prepare the order for… 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
Response from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2021
10 days to prepare the order for... 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
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Response from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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