English 
V
Rating: 1 out of 5
It has taken an age to be delivered then when they do they don���t leave the package on the porch or put it through the Letterbox they take it away again-
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2 and 4 stars
Reset filtersV
Rating: 2 out of 5
Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
V
Rating: 1 out of 5
Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
V
Rating: 2 out of 5
I can't write a review when I haven't received my order
A
Rating: 4 out of 5
I am very satisfied. I received the items I ordered in a reasonable time.
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A
Rating: 1 out of 5
Hello, my parcel has still not been delivered to the Boissy relay point. It has gone back to Paris 11 ?? even though it never arrived in Boissy. I know the person who runs the relay point. What's more, I've sent you 2 reminder emails on the subject, to which I've never received a reply. I'm therefore expecting a rapid response from you so that I can be delivered.
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A
Rating: 2 out of 5
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
V
Rating: 1 out of 5
My order took a month to be delivered. I placed the order on 16th November and yet it transpired that it hadn't even been dispatched until 30th. During this time, no reason or apology was sent to explain this delay. When the order eventually arrived it was incorrect. The only saving grace was that a refund was supplied for the missing items - but I would much rather have had them in a timely fashion.
A
Rating: 4 out of 5
Nothing to say
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V
Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
V
Rating: 4 out of 5
Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.
G
Rating: 4 out of 5
Neatly delivered to your home This time it went via post nl and arrived at the right time
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G
Rating: 4 out of 5
Order and delivery went correctly (little delay due to busy period)
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A
Rating: 4 out of 5
perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9
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A
Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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A
Rating: 4 out of 5
I give HOBBIES 4 stars but zero for the model I received. I thought I was getting a French-made plane but it's Czech-made. It's impossible to cut the small parts that are welded to the sprue, and there's no glue to stick them together! You have to use a saw to separate them. The molding is disastrous: the plastic is very bad.
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A
Rating: 1 out of 5
already a month since I placed my order ... time flies ... since my last message I've received a delivery confirmation (the fourth!)...in the 11th arrondissement in Paris . problème j'habite a Lille ... otherwise nothing new . (80 euros anyway the comma
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A
Rating: 1 out of 5
Interminable shipping
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A
Rating: 4 out of 5
Compliant product
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V
Rating: 2 out of 5
Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.
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C
Rating: 1 out of 5
I placed an order on November 4th. On November 25th it is pre-registered at the post office pending to be taken to the post office for distribution. Today is December 8 (more than 1 month after placing the order) and it is still pending to be taken to the post office for distribution.
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V
Rating: 2 out of 5
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
G
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
Impeccable delivery in a very short time despite the current situation. Content as expected. Me
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A
Rating: 4 out of 5
Complete order relatively fast delivery (because of covid) Good service as usual
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A
Rating: 1 out of 5
an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!
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V
Rating: 2 out of 5
Unfortunately much too slow and extremely expensive to ship.
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A
Rating: 2 out of 5
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
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Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
V
Rating: 4 out of 5
One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
G
Rating: 4 out of 5
Items were delivered for the agreed price and within the agreed time Not the fastest delivery but that was also indicated in advance Well a special packaging no box but all items packed together and taped in bubble wrap! But that does not affect the article so fine
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A
Rating: 1 out of 5
The two-week delay in dispatching the model was surprising in itself. The model was never delivered anyway, it's still in an inaccessible Mondial Relay depot that refuses to drop it off at the chosen relay point! I had a relay point 50 meters from my home (rue Vaubecour), but it was impossible to select it. The relay point on rue Tupin doesn't seem suitable to receive your products! What
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A
Rating: 4 out of 5
Good service, friendly welcome on the phone. Covid conditions are not favourable for fast order processing, so patience is required, but the merchant is not responsible for this.
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A
Rating: 4 out of 5
Beautiful make-up
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A
Rating: 1 out of 5
I'm still waiting for my order after three weeks of ordering.
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Rating: 4 out of 5
I find that every time I call I am very well received but I would like to place my order over the phone and not pay an extra charge.
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Rating: 4 out of 5
yes, we were satisfied with this order, which was exactly what we had ordered.
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Rating: 4 out of 5
Delivery a little long, even though there was no reference waiting to be supplied when the order was selected on the Internet.
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Rating: 2 out of 5
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
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A
Rating: 4 out of 5
Comprehensive site although every time you leave the article folder you have to revisit all the pages from the beginning. However OK.
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Rating: 4 out of 5
complies with my request.
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