1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello Sorry, but for a fairly expensive model with practically no assembly instructions, it's a (very) shame.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2020
Very bad time of specail courier to my... Very bad time of specail courier to my address - more than 3 weeks and order not received yet!
Translated reviews
Response from 1001hobbies
Mr. Amitai, Thank you for your feedback. We inform you that your parcel is in transit, we open an investigation with the carrier. cordially, Customer service 1001 hobbies
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/11/2020
Too long waiting time without any info. only after own inquiry came an email. 18 days after the order although the article stated 2 to 4 delivery days. I expect under the current conditions -Corona- no standard delivery but 18 days is too long and the national (Germany). 25-11-2020 Delivery completed 20-11-2020 Your order has been shipped 20-11-2020 Your order has been shipped 18-11-2020 Package is being prepared 09-11-2020 Order in process 06-11-2020 Payment received
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Transport too expensive. And too long. The same price as the item purchased is not normal.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Hello, I would have given you my opinion on the product ordered but the post office has still not delivered the parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/11/2020
order placed 12 days ago:still not picked up by collissim
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Order placed on 10112020 and still not received 17 days later despite payment of €995 postage. Even if the situation and the period can be the cause of a certain delay, this one is not very a
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/11/2020
Everything went well I am very satisfied Thanks
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/11/2020
On this site they offer items that they do not have in stock. When you pay for them the problems come and they hold your order until they receive the items. You offer solutions and they do not respond to your emails. It is a site that is based in Spain (Madrid) and they attend you by phone in French. You can check it. My order is paid and held. Be careful and above all be aware of where to find them.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2020
The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 26/11/2020
This was an excellent transaction great seller nicely packed. I recommend them.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
Good selection of models and accessories and fast, reliable delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2020
Delivery service too expensive for a waiting time of 1
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
Fast delivery but long time between order and dispatch
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/11/2020
the expected product arrives in good condition and wrapped in a timely manner
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/11/2020
On time and in full
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Hello, first successful experience. A few comments on the stability of the site (I very often lost my basket while browsing elsewhere on the site). In my opinion, the search engine could be improved. It is also possible to write a note to the recipient (gift). The packages were well wrapped, but no note. A bit disappointing.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I placed an order on November 7th. On the 14th I received an email saying that my order had been dispatched via Colissimo. Today is the 25th and I still haven't received anything. The Colissimo website indicates that my order is being prepared by the sender or is being handled by them. Admittedly delivery times can be longer at the moment, but still ... What's more, you're unreachable on the phone and I can't log on to my customer area. Despite several attempts to reset my password, I have received nothing. It's the right e-mail address and I've checked the spam. I won't be recommending you and I'm considering taking action if I don't receive my order in the next few days.
Translated reviews
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/11/2020
Everything seemed to be in order but TDLR: Wrong product receivedAfter more than a week of contact I only received a return request at my own expenseThe product I received was not the same as what was indicated on the siteThe site advertised the Arnold HN2301 while I received the Arnold HN2300It is a small but important difference as the products look the same but work differently technically. On the day of receipt I sent a message via the ''support'' button to customer service with a short description of the problem and pictures of the product I received A day later I received a reply asking if I wanted to send pictures of the product I did this again In the end I spent more than a week with no more than 1 e-mail per day in an attempt to explain the difference and to arrange a solution for the wrongly sent product. Finally, on November 20, I received a message that I could fill out a form for a return request at my own expense. It is unfortunate that a support issue takes more than a week especially if the support turns out to be a wall that is not willing to help you but instead does everything possible to make the already unpleasant situation even more unpleasant Whether this is due to unconscious incompetence or deliberate stubbornness I will not say. This was my first and last experience with this website.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I ordered a model of the MITRCHELL B25 at the 172nd and received a poster that I unfortunately don't need. That's why I'm only giving it one star. I'm also waiting for a gest
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
fast and well packed! thank you B
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2020
Hello Your package is missing the glue and paint! Ordering these accessories separately is VERY EXPENSIVE! You could enclose them anyway. What can we do with a model to be assembled without these accessories? It looks smart to give an incomplete gift. If you order on the internet, it's to save yourself running to the stores, and here I am! Thank you, I could have done without it.... Sincerely anyway. J
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
I recommend this site. Correct packaging, fast delivery. series
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
I'm obliged to give the worst mark because I still haven't received my order.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2020
I bought it on November 9th and it still hadn't arrived on the 25th, even though I was charged €7 for Colissimo 48h delivery and I live 16km from the store. Even Vinted deliveries are faster.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
The models look good, but I haven't yet assembled the one I've just received. Still, it's a bit of a hobby""a bit expensive"". But there's the pleasure of the realization. Cd
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
Order placed on 10.11.2020. Today is 25.11.2020 and I still haven't received anything. The tracking system tells me that my parcel is still being prepared by the sender. I'm really wondering, no communication from 1001 maque.
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 24/11/2020
They took my money and literally disappeared. THIEVES I want my money back!!!!
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting my order and can find no way of contacting anybody at the company.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/11/2020
Only went to 1001 modelkits because it was either them or China. If I had gone to China for the items I would have got them for half the price at 1001 modelkits. only problem with China is you have to wait an eternity for delivery.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
Bestelling 6JUCCAC5F is niet correct… Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
Response from 1001hobbies
Hallo, Bedankt voor je feedback. We verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting my order and can… I am still waiting my order and can find no way of contacting anybody at the company.
Response from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 24/11/2020
I ordered 3 items and what i received were two correct items and one incorrect which i did not order Order number 6JUCCAC5F I received an item called PLA NAVY FLIGHT DECK CREW with item number CDM350003 but i ordered item number AHMM35-003 which is a Micro-Mir G7ET3 German Torpedo I tried to contact 100hobbies nl but the only thing i heard was a message machine I also send two emails but until this day i get no respond I paid arround 30 euros for something i did not order and i can not use I still have some good hopes that they will solve this problem and otherwise i have to go to the police to report this and take further steps
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Hello I'm satisfied with my purchase. The mechanical chassis and engine seem to be of very good quality, as does the radio control system. On the other hand, I have no opinion on the bodywork, as I've only received the mechanical part of the package I ordered, even though it's clearly stipulated on your offer that everything was included (complete car). So I'm looking forward to receiving the bodywork so that I can give you my opinion on this part of the car that I still haven't received. Sincerely Cl
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
still waiting for my order since almost 15 days
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Nothing to say, everything is fine (order processing, perfect delivery).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
compliant delivery only I don't understand why the decal has already been cut following the dotted line
Translated reviews
We use cookies for audience measurement and improving user experience.