1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Bestelling 6JUCCAC5F is niet correct... Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
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Response from 1001hobbies
Hallo, Bedankt voor je feedback. Nous verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting for my order and can... I am still waiting for my order and can find no way of contacting anybody at the company.
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Response from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Beautiful and easy models Correct order processing and shipping
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/11/2020
Goods as described
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/11/2020
I placed the order on 27th Oktober and I still have not received the items I paid for. (today is 23rd November) Have tried to contact 1001 Hobbies by e-mail for over a week , but no replies. Have received a packet containing wrong items. What is the problem and why no answers ? 24th November - still no reply
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/11/2020
I have not received my order I have not received my order
Response from 1001hobbies
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2020
I have not received my order I have not received my order
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Response from 1001hobbies
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 23/11/2020
The promised shipping costs that are NOT charged for an order over 69 euros are still charged to me already twice.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/11/2020
Satisfactory packaging but almost 1 month for an order of 6 pots of paint! No information on progress except when I contacted the site by e-mail (quick response but no estimated time). No word of apology ... nothing It's a shame because my 1st order was perfect. In short, the paint I ordered 1 week before the containment to keep me busy was received a few days before the containment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
very good too bad no free shipping for such a small parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Just a little long to deliver because of the covi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2020
Too bad that very very bad........ does not exist!!!! Après 3 semaines de commandeet toujours rien Si on n'a besoin de rienle site est parfait Amazon peut être tranquille avec des sociétés comme la votre Second experienceand certainement la de
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Not a bad choice of models or equipment, but maybe we should add the Vallejo paint, which doesn't have enough shades, and review your prices, which seem a little too excessive to me! (and I'd love to find the model of the French noratlas 2501 in 172 sea scale).
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/11/2020
does what it says on the tin
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2020
poor logistics completely outdated website ergonomics non-existent customer service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2020
model too fragile
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
The only b mole c the time 1 month otherwise very series
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Satisfied with my order received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
The items I ordered arrived in good condition and well packaged. The website could do with a bit of work: filtering by multiple criteria or keywords doesn't always work properly. Otherwise I'd have been
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Yes satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Three orders placed with 1001 Maquettes, all well managed, no major worries. Orders are processed and dispatched quickly. I recommend
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/11/2020
Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
everything was relatively good since I placed an order. However, I don't understand why the references for the humbrol paints don't match the table.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2020
Package delivered on timebut packaging crushed and model case
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2020
Order not yet received
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2020
The choice is great but delivery takes too long (2 months).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Activity time a little short, but still a good product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2020
Hello I did not receive my order I received something else instead that has nothing to do with my paintings ordered I sent you an email for this to which no response was given me. So 1 star
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2020
I'm still waiting for the order to be delivered! I hope it arrives one day.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2020
9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/11/2020
I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/11/2020
1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/11/2020
Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/11/2020
Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
Response from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2020
Product niet geleverd en geen geld terug. Fraudsters! I don't know where these people come from. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
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Response from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/11/2020
They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2020
Package very damaged very long to receive the package. Disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Quality service but delivery a little long compared with some sites... That said, you get personalized, efficient service if you contact the site, and advice from friendly people... In short, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
No disappointment except for the delivery time ....but difficult economic situation
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/11/2020
Product unobtainable in other sites conforms to pictures fast delivery time kind in answering some clarifications Excellent all I recommend it
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