1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I Had not understood that I had to paint the Monoque shell
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/11/2020
The order took twenty-four days to arrive, and the metal sheets for the models were bent
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/11/2020
I had a problem with my online payment and was debited without receiving any notification. I was certainly reimbursed on appeal, but I didn't think that could happen nowadays. If I hadn't been on the lookout myself
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2020
I ordered 2 books from there which were both shown as available. The order then stated that one of the two was backordered, which then took more than 14 days. However, when I asked by e-mail, I quickly received a polite and competent reply that my order would be delivered within the next week, which it was. In the meantime, the book in question was still listed as ""Available"". However, as the book was no longer available anywhere else, the whole thing is still acceptable for me, only the delivery times could be better managed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
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Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/11/2020
Please remove me from your email address contacts immediately. I don't want another email from your company.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Glue not supplied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Long delivery time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/11/2020
Dear Sir, I was sincerely hoping that you wouldn't be so naive as to send me a satisfaction survey. Because the least I can say is that I'm not at all satisfied. You can judge for yourself: an order placed on October 13 was first indicated on my computer as being in restocking, even though the site showed the product to be available, and it still hadn't been delivered on the 30th (a long way from the six working days announced!), so I decided to call your Services. And then, as if by a miracle, everything fell into place! That very evening I received an e-mail telling me that my model was on its way. It has indeed reached me, thanks to the efficiency of the French Post Office, which I strongly urge you to emulate... Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
concerning my last order placed with you . there is nothing to report since it arrived very well protected and also well delivered to the date provided . continue c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Good but no assembly instructions in French :so a little minus .merci Google!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
No complaints but a delay in delivery due to colissimo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/11/2020
The model I chose in the wooden model section ended up being a plastic model of a kinder for adults. Moreover I received the order after more than three weeks ..... too bad for my father's birthday ... big big disappointment
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2020
Sanitary crisis ok but after 2 weeks parcel shipped but not delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Very nice model m But it's a shame we can't use it as a prop in the theater, more for collectors m
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/11/2020
First the order was not processed then I had to file several complaints and when I threatened to take legal action my request for processing was heard. Not recommended SUGGESTION: THE REMOTE CONTROL IS MISSING FROM THE FLYER!!! ACCORDING TO THE DESCRIPTION THIS IS PART OF THE PACKAGE! NOT RECOMMENDED AT ALL IF I COULD I WOULD GIVE MINUS STARS. With reference to the impertinent response to my review, I would like to comment because my case was only processed when I contacted trustpilot. Nobody was able to help me for more than 8 days. I was always sent a message in bad German in which I had to keep telling them exactly what the problem was.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/11/2020
The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/11/2020
I have forwarded my complaints twice and I get the same answer each timeI have to return my order at my expense (11 euros)while the delivery is not completeSo I request a new delivery at your expense
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/11/2020
Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Fast deliveryproducts conform and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2020
more problems now with my brushes
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2020
I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Long delivery times
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2020
I give you a 2 star rating because some parts are missing to make the tube we ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
I received my products without any problem, despite an error in the references.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/10/2020
I ordered Scary Terry with the sword hands and got a completely different Scary Terry. I just hope that Krombobulus Michael's leg matches the color later. It doesn't look like a fake, which is why I'm keeping it, but it wasn't my order. That's why I won't be buying from you again and can't recommend you to anyone.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/10/2020
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/10/2020
I got the model kit I ordered in a reasonable period of time considering that it was shipped from France and delivered to me in California. It arrived in good condition with no broken parts. It is good to know that there is a place to get model kits at a good price which may not be readily available or not available at all from other sources.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2020
Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2020
good site and i will use again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Without the problem with the delivery time I would have put five stars Cordialem
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
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