Customer reviews of 1001hobbies

Efficient Great product and an efficient process in receiving it.

Glue not supplied

Long delivery time

Dear Sir, I was sincerely hoping that you wouldn't be so naive as to send me a satisfaction survey. Because the least I can say is that I'm not at all satisfied. You can judge for yourself: an order placed on October 13 was first indicated on my computer as being in restocking, even though the site showed the product to be available, and it still hadn't been delivered on the 30th (a long way from the six working days announced!), so I decided to call your Services. And then, as if by a miracle, everything fell into place! That very evening I received an e-mail telling me that my model was on its way. It has indeed reached me, thanks to the efficiency of the French Post Office, which I strongly urge you to emulate... Yours sincerely

concerning my last order placed with you . there is nothing to report since it arrived very well protected and also well delivered to the date provided . continue c

Good but no assembly instructions in French :so a little minus .merci Google!!!!

First the order was not processed then I had to file several complaints and when I threatened to take legal action my request for processing was heard. Not recommended SUGGESTION: THE REMOTE CONTROL IS MISSING FROM THE FLYER!!! ACCORDING TO THE DESCRIPTION THIS IS PART OF THE PACKAGE! NOT RECOMMENDED AT ALL IF I COULD I WOULD GIVE MINUS STARS. With reference to the impertinent response to my review, I would like to comment because my case was only processed when I contacted trustpilot. Nobody was able to help me for more than 8 days. I was always sent a message in bad German in which I had to keep telling them exactly what the problem was.

The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything

I have forwarded my complaints twice and I get the same answer each timeI have to return my order at my expense (11 euros)while the delivery is not completeSo I request a new delivery at your expense

Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine

Fast deliveryproducts conform and well packaged

Despite my misplaced parcel, the shipping department reacted well and I finally received my m

more problems now with my brushes

I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.

Long delivery times

I give you a 2 star rating because some parts are missing to make the tube we ordered.

Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries

I received my products without any problem, despite an error in the references.

I ordered Scary Terry with the sword hands and got a completely different Scary Terry. I just hope that Krombobulus Michael's leg matches the color later. It doesn't look like a fake, which is why I'm keeping it, but it wasn't my order. That's why I won't be buying from you again and can't recommend you to anyone.

The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!

I got the model kit I ordered in a reasonable period of time considering that it was shipped from France and delivered to me in California. It arrived in good condition with no broken parts. It is good to know that there is a place to get model kits at a good price which may not be readily available or not available at all from other sources.

All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.

All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.

Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062

Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day

Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s

I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si

good site and i will use again

Without the problem with the delivery time I would have put five stars Cordialem

Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed

The delivery time was respected and the order was handled in accordance with my expectations. A bien

Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!

Perfect. Arrived within the communicated time frame.

Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!

Using Mondial Relay would greatly reduce shipping costs. Sincerely

Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied

No complants packed well delivered quickly excellent service.

I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga

I bought the package USS Enterprise CV-6 of I LOVE KIT I must point out that the instructions (the booklet) is very unclear especially regarding the small parts This is because the booklet was copied instead of printed so that dark parts run into each other and thus practically not visible Pity With Miyami this would probably not happen I am curious about the result of my next package the plane the Messerschmit With polite Regards Frans Denys

the list of relay points is inaccessible (even with the F5 key)