Customer reviews of 1001hobbies

Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad things...

1001 sucks If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days I contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.

Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad ones...

Well done and thank you. Well done and thank you.

Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I paid extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said "instock" at time of order or I wouldn't have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was "out of stock" (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the "2nd item was out of stock". Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can't stress enough to make sure you can claim if they don't deliver (only buy with PayPal or Creditcard). I'll give them the benefit of the doubt but it does smell dodgy.

During a period of Furlough I ordered a Vulcan model and full set of paints (29th May 2020) after seeing all items were available to order I waited until 18th June before querying where my order was. I got numerous responses saying ""Due to an error from one of our suppliers we are still waiting for the product"". They said it would be sent in 5 days. This didn't happen so I agreed a refund on 23rd June. I understand the impact of Covid19 but the e-mail clearly stated the refund would be completed within 14 business days. It is now 19 business days and despite sending another e-mail request for an explanation of when I would receive my refund (15th July) I have heard nothing and not been refunded. Availability poor and refund service even poorer.

If it were possible not to put a star on it, that would be fine. I ordered the Bismarck battleship on May 21st as a Father's Day gift, and I'm still waiting for it, maybe they'll give it to me already assembled? So zero total on deliveries and zero total for lack of communication I'm waiting for a sincere explanation accompanied by a ge

Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said “instock” at time of order or I wouldn’t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was “out of stock” (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the “2nd item was out of stock”. Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can’t stress enough to make sure you can claim if they don’t deliver (only buy with PayPal or Creditcard). I’ll give them the benefit of the doubt but it does smell dodgy.

Ordered two items (value approx. 2x �100 Total �200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said �instock� at time of order or I wouldn�t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order I was eventually told the second item was �out of stock� (I beleive it was still being displayed as ""in stock"" on their website at that time...) I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the �2nd item was out of stock�. Communication was next to useless single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can�t stress enough to make sure you can claim if they don�t deliver (only buy with PayPal or Creditcard). I�ll give them the benefit of the doubt but it does smell dodgy.

I was very upset when UPS sent me an... I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

I was very upset when UPS sent me an… I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

Received quickly Great I recommend A small downside everything is in English my son who is 9 years old is satisfied

Slow in shipping which you can not follow. And if the product is not there after waiting many days they send you a voucher to buy in their store. Charging you again for the shipping and start again the circul.

Punctual and accurate but don't understand each other with colorise you ask for a color must be that and no BLACK!!!

Very satisfied as usual i. laure

Hello I'm still waiting for an order placed on 03.07.2020 but otherwise I'm generally satisfied with the services offered. The solido military range you offer is very disappointing.... these are not the solido of my childhood. Me

The model is not in cardboard but in paper, so I can't use it as I wanted. I'm very disappointed.

The mould itself was good- the parts… The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.

The mould itself was good- the parts... The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.

Hello. Access to your site with a password that has to be reset each time. The rest ok. Sincerely

Model review Good friendly staff very helpful

Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.

Delivery time a bit long

Very good service

Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.

For a microscopic spring I paid almost 7 € when I later found it p

Model review Good friendly staff very helpful

Quick delivery and everything as it was on the picture nice model.top.

Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.

In the demonstration video of the item I chose you can see the box open and you can see that inside the pieces to be assembled are green but when the package arrived to my bitter surprise the pieces were white i.e. to be painted. They told me they would email me the free return form but to date despite my email reminder I have not received anything.

Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.

Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either

A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism

Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.

This website doesn't really deserve a star. I ordered my item and had problems with my delivery address. But when these were finally resolved (supposedly) the goods were simply not delivered although they are (again supposedly) still in stock. Now six weeks after ordering, the shipment is not in sight. I can only advise against buying from this supplier and don't pay attention to the good reviews. Most of them are pretty obvious bots if you look at the name and structure of the rating.

Markus Werner The same as in other reviews prepaid goods allegedly no longer available although two pieces are still listed in stock on the website. We have now demanded a refund with all the comments here we can definitely wait a very long time for the money - NEVER AGAIN

Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no all I got was a very thin jiffy bag to protect my item resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.

Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE

The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.

Top material Too bad the box was a bit broken But the material was still fine