1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Complicated to get the material. Address not in software, so I talked to a robot for a while. And the robot is stubborn and only repeats what it's told to say... Finally I managed to deal with a human and then
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
No problems with the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Package in very good condition and delivered promptly. The only fly in the ointment, which is not really 1001 Maquettes' fault: one of the Carrera circuit parts had a bent metal track. It had to be straightened without breaking it before the circuit could be assembled.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Very large selection acceptable price average packaging (one brush arrived broken) correct delivery times
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/05/2020
Very very bad more than a month ago I placed an order and they have not delivered it to me nor have they contacted me. I will not buy here again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Fast order, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Order as expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
2 weeks waiting for 2 cans of paint when I'm in the 93, 20 minutes from Paris. I find this lamentable. I understand that the circumstances of the confinement made that all turned with slowed down but good on other site whose store is much farther than the Parisian areas I was delivered in 2 days 3 days max. I won't be going through you again to get my material.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Good evening I have asked a question which has not been answered! Sincerely
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
Article does not correspond to my request no response after wanting to ask for explanation .
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/05/2020
The package took a little longer to arrive than expected, but everything was fine.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 23/05/2020
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/05/2020
After a month of waiting, the order has still not arrived, I understand that due to the exceptional situation that the country is going through, it is taking longer than expected, but the order tracking button does not work and I do not know where exactly my order is. The order was charged after 5 days.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/05/2020
I have had to buy from another store and I still have not received the products I bought since April 29th when they were sent to me.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/05/2020
Great variety of model ships and airplanes of diverse brands and with agile service orders. Highly recommended
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/05/2020
Good prices and fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 23/05/2020
Net of emergency covid..... Bad service sloppy and unclear bordering on ridiculous.... Models arrived almost a month after order.... Only positive note undamaged and correct merchandise.... I will not repeat the experience
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
My second announcement of dissatisfaction. Admitting that the Covid 19 was very disruptive, an order placed at the end of March, debited at the beginning of April, was refused on May 4 by the deliveryman, who noted on the unopened package. Since then, numerous emails to be reimbursed have gone unanswered, the telephone has been cut and I'm out of pocket by more than 200 euros.IT'S REALLY LAMENTABLE FROM 1001 MAQUETTES. They even asked me to take photos of my finished model for their ad and promised a refund within 15 days, letting me believe that the post office hadn't returned the package.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
After ordering the model of the Honda 750 Four I received an article of deplorable quality and despite my request for exchange or compensation 1001 Maquettes turned a deaf ear, so without relief of this dispute I will not buy anything from them despite the fact that I was a clie
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
Order took a long time to arrive tel tracking very poor
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
parcel arrived with delay but I think that the post office is responsible for this delay. cordialemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
product conforms delay a little long but this is not your fault voucher problem solved very quickly by your team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/05/2020
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
they said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
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Verified Buyer
Rating: 2 out of 5
following a purchase from 20/05/2020
they said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 20/05/2020
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/05/2020
they said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2020
Although the situation is understandable, it has been a bit slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
received as ordered
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