1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
products ok delivery a little long but any reopening is complicated
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Model corresponding to my order.the only drawback is that the assembly instructions are not always easy to understand.but with a little patience I'm getting the hang of it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Order received I am satisfied. I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
Hi, I have a problem with my model that I paid for but never received. I have the tracking of my order but when I go to Laposte to pick up my package they tell me that it has been lost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Many references A pleasant site to discover Weak point: the search for paint references
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/05/2020
Item never received. Unable to contact seller to let them know that the item has been returned to them by their courier. Would not use again.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/05/2020
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/05/2020
Quality material enhanced by informative documentation.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
Lousy service. I bought an order two weeks ago and it was supposed to arrive in 8 days. I sent them 2 emails asking why it did not arrive and why on the tracking page it said it was on hold and the address was incomplete and I have not received any response from them yet.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
there is no way to get our order this is not normal if we had known that in a month we would not have it in any way we would have trusted them for our part we are not happy at all.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
I do not recommend it. My first order was dated April 24. It has not arrived. Unjustifiable. Several emails and the answers were the same. Unjustifiable. I do not understand the support or the shipping method.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after... I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April... ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
product corresponding to the order
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April… ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after… I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Good product but delivery time too long perhaps because of the VOC.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
Hello I can not judge as I have not received anything Cordially Katsaros nico
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
VERY BAD Site not updated. False information on products in stock and typical response from the complaints department which has absolutely no follow-up. A CATASTROPHE I will no longer use this site and do not recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Ordered and delivered on time, despite the current difficulties. Thanks to the team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/05/2020
Courtesy and professionalism
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/05/2020
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2020
Shipping took a bit long but that is not strange in these circumstances
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/05/2020
Took very long But otherwise the service was Totally good !!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2020
Very bad experience. Disobliging customer service useless and inefficient. Exorbitant shipping costs. Package ripped open upon receipt. I absolutely do not recommend this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Nothing to say, it's fast, but the site is a bit confusing, which is why I'm only giving it 4 stars.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2020
Very wide choice of models spoiled for choice.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/05/2020
man I would like to give my opinion otherwise but after 1 month of buying it and being charged the same day I still haven't received it so I can't give my opinion otherwise.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
lousy! I placed my order on 30042020 and had to contact customer service via their e-mail support to find out that a product in stock at the time of my order (acrylic bright yellow pot 22ml) was no longer in stock when the order was being prepared... it's now 1505 and I still haven't received confirmation of the order modification I had to make in order to hope to receive my parcel one day. This is the first and last time I'll be ordering che
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
Certainly a lot of products... but very poorly done website! No product details (size, number of pieces, etc.).
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/05/2020
This was my first purchases with 1001and completely on line because of COVID-19. I usually like to discuss any questions I may have about the items I wish to purchase with a member of staff but glad to say that everything turned out ok. The range of items was a delight to see from just one supplier. I am now considering my next buying spree with 1001. Thanking all the team for a great effort in delivering my order within one week. Take care in these difficult times.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/05/2020
Today 15.0520 goods have not yet arrived. Ordered on 01.05.20 and status on 06.05.20 with DHL shipment announced
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/05/2020
Slow delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/05/2020
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
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