1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
products ok delivery a little long but any reopening is complicated
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after... I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April... ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
product corresponding to the order
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April… ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after… I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Good product but delivery time too long perhaps because of the VOC.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
Hello I can not judge as I have not received anything Cordially Katsaros nico
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
VERY BAD Site not updated. False information on products in stock and typical response from the complaints department which has absolutely no follow-up. A CATASTROPHE I will no longer use this site and do not recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Ordered and delivered on time, despite the current difficulties. Thanks to the team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/05/2020
Courtesy and professionalism
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/05/2020
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2020
Shipping took a bit long but that is not strange in these circumstances
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/05/2020
Took very long But otherwise the service was Totally good !!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2020
Very bad experience. Disobliging customer service useless and inefficient. Exorbitant shipping costs. Package ripped open upon receipt. I absolutely do not recommend this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Nothing to say, it's fast, but the site is a bit confusing, which is why I'm only giving it 4 stars.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2020
Very wide choice of models spoiled for choice.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/05/2020
man I would like to give my opinion otherwise but after 1 month of buying it and being charged the same day I still haven't received it so I can't give my opinion otherwise.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
lousy! I placed my order on 30042020 and had to contact customer service via their e-mail support to find out that a product in stock at the time of my order (acrylic bright yellow pot 22ml) was no longer in stock when the order was being prepared... it's now 1505 and I still haven't received confirmation of the order modification I had to make in order to hope to receive my parcel one day. This is the first and last time I'll be ordering che
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
Certainly a lot of products... but very poorly done website! No product details (size, number of pieces, etc.).
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/05/2020
This was my first purchases with 1001and completely on line because of COVID-19. I usually like to discuss any questions I may have about the items I wish to purchase with a member of staff but glad to say that everything turned out ok. The range of items was a delight to see from just one supplier. I am now considering my next buying spree with 1001. Thanking all the team for a great effort in delivering my order within one week. Take care in these difficult times.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/05/2020
Today 15.0520 goods have not yet arrived. Ordered on 01.05.20 and status on 06.05.20 with DHL shipment announced
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/05/2020
Slow delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Ce un peut le fouy dans les listes de maquettes... .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Good follow-up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/05/2020
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
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