Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2020
Order placed on April 9, nothing received despite shipping costs impossible to reach by phone. Really not serious on their part. Beware
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2020
For an order placed on 1304 and with the shipment confirmation e-mail on the 15th, here is the follow-up: Your Colissimo will soon be entrusted to us! It is being prepared by your sender. No reply to the e-mail, no information on the site. In short, 1001 maquettes collects but doesn't send - it's not a postal problem. I won't be recommending this site any more, especially as it has competitors with a catalog that's just as good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
A little long for delivery moody covid!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2020
I still haven't received anything
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/04/2020
Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/04/2020
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/04/2020
They announce that during COVID they are still shipping. I paid for express service but 12 days after the estimated delivery date I have not received anything. Not only this but they do not respond to my several e-mails nor by phone to my calls it seems that the number does not work. It is a scam it seems I have left more than 40 €. Ils annoncent que malgré COVID ils continuent à envoyer des commandes. J'ai payé pour le service express mais 12 jours après la date de livraison estimée je n'ai rien reçu. Pas seulement cela mais ils ne répondent pas aux e-mails ou par téléphone il resemple que le numéro ne marche pas. C'est une arnaque apparamment j'ai perdu plus de 40 €. They announce that they are delivering despit COVID. I paid the express courier but I didn't receive anything 12 days after the estimated time of arrival. Not only that but they do not answer my several e-mails nor my phone calls seems tha number doesn't work. I've been fooled it seems I'v
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2020
Very disappointed I placed an order on April 9 with shipping costs and I received nothing and no information on the site is not normal that I can not track my order thank you for doing the necessary cordia
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2020
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2020
Still nothing received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Send in accordance with reasonable delay for containment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Overall intuitive site with plenty of choice
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/04/2020
Good range of products at good prices. Fast and efficient delivery too.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/04/2020
Couldn't track my order on the website or get in contact to find out what was happening, went onto Facebook and saw lots of people hadn't received their goods and got worried, almost 2 weeks before I received my goods so very expensive delivery charges in my opinion.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/04/2020
Too expensive Other providers up to 200% cheaper.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/04/2020
You do not receive the order and they do not tell you anything. It's a scam they take the money and you don't get anything !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
difficult site search
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2020
Since April 7 order still pending no response billed and debited obviously Thank you for taking care of it is the least you can do
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2020
Since April 7 order still pending no response billed and debited obviously Thank you for taking care of it is the least you can do
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2020
Nothing received. See my previous m
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Because of the Covid-19 delivery blocked by the Post Office. But it's a public service! Otherwise nothing to say about the company it's perfume
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2020
Disappointed not received my package while on the site my order is shipped but no package at collision
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Despite the health context, 1001 maquettes processed my order in a very reasonable timeframe.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand... Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
I have not received my 40420 order yet, and it is not even shipped yet. And I see I'm not alone
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Hello I placed an order on 040420 when I look at the order tracking it is still being prepared? 14 days (or more since it's the weekend) I think it's a bit long to put two boxes in a shipping carton? I ordered these puzzles to keep my parents busy during the Christmas lockdown, but I have other plans...? Please keep me informed of any developments.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
I still haven't received my parcel. How can I see my tracking number?
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand op mijn bestelling jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan toch voor veel geld besteld en nu verder????
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand… Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/04/2020
I received the little model and despite the packaging it arrived a broken piece. Disappointed and had no response via email! Poor customer service!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/04/2020
Order placed on April 6 after 9 days of ""package being prepared"" for 3 days it has been showing as shipped.All merchandise purchased was stated as ""in stock"" and immediately available for shipment. I am waiting for the goods to arrive but surely this is the first and last order. I understand the Covid emergency but this is not seriousness do not write that the goods will be shipped in 24 hours NOT TRUE!!!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/04/2020
Everything has arrived correctly but very slow 3 weeks since you buy it is a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Paints not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Packaging Delivery perfect ....Mais ordering software incomprehensible
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/04/2020
The only valid reviews are those that are satisfied !!!! And those who are dissatisfied (many!!) are not validated and do not appear? My order of 500 euros has been debited, no news of progress on my order placed on April 7th! This is an outrage. To cash the money all goes well for news of his order where it is she is indispo? No news, it's a disgrace!!!! And their number is unavailable
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/04/2020
Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/04/2020
Perfect models too bad the shipping arrived a couple of days late but still a good buy! Recommended
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 17/04/2020
Order placed on March 29 and never arrived. Evaso by the way with express shipping. Phone contact only Frenchhave only responded to my emailsnon translated well into Italian. The delivery dates in the emails were just lies. My parcel sent several times was supposed to arrive on April 14. Never seen such a thing. I asked for cheap return.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/04/2020
Edit. The order has arrived a little late but given the circumstances I give it for correct. I am very pleased with the quality of the product and the service I received.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/04/2020
The order has not arrived and I don't know anything about it.
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