Customer reviews of 1001hobbies

Order still not received for a week I contacted the SAV and obviously the order was lost in the mail.

The delivery was good but the contents of the kit were rather misshapen

Never received my order:(

Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!

Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!

Ordered and paid on 6.11 Still nothing received on 15.11 Action on my part today because no news Response The package has not left . NOT VERY S

Nefarious experience. Everything went wrong from the beginning we call and they tell us that it takes about a week after 15 days if it is not because I investigated in the transport company I am still waiting for them. It turns out that after 20 days without news they tell us that the order has disappeared and they do not know where the order is. So I ask for a solution and the only option they give me is that they will return it to me.

Week and a half to receive an order and no response to the customer. I request cancellation and no response to the customer SILENCI

it took a long time to arrive but everything was well packaged and in good condition

Very good communication and product quality and delivery

Twee weken geleden iets besteld wat... Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.

Twee weken geleden iets besteld wat… Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.

serious and rather fast site. thank you

Delivery times are abnormally long, over a week, and do not correspond to what is advertised on the site. On the other hand, the charge is immediate. Which I don't think is legal, since we're being charged for a product that doesn't come out of the box.

I still haven't received my parcel

Shipping costs too high

Order error. The acrylic paint thinner does not match my enamel paint. The 125 ml packaging is strictly the same and confusing. I didn't pay enough attention to the description when ordering.

Another victim ... I bought from them for the first time with all the illusion and I am afraid that my purchase will never arrive ... seeing their procedure and reading on multiple sites the complaints about them and feel completely identified. 1º I make the order and I get that I have free shipping ECO but no tracking number ... I try to change the shipping method even if I have to pay but I prefer to have tracking number. 2º In the system I try to ask for it to be sent by registered mail with tracking number. 3º The system does not let me because it automatically redirects me to the ECO shipping method ... very smart on their part so they have the excuse to communicate to their victim that the package has been lost because they can not track it ... in the XXI century few packages are lost. 4º Shortly after my purchase they send me an email saying that my package should have arrived by now but it is still in transit.... (I wonder how they can track it if it is not supposed to be in transit). 5º Entering in my 1001maquetas account and checking my order etc I see a tracking number ....!!!!! surprise !!!! must be courtesy of 1001maquetas and finally they send it to me with tracking. 6º Nothing at all, another joke for the poor victim who has trusted you. 7º This tracking number does not exist. As I said before, seeing the multiple complaints about you in situations like mine, I don't understand why you do this. If they want to profit at the expense of doing these things better be worth it and worth a few 1.000.000.€ not a measly 6144 € of my order with number 178410 UPDATE: 14112019 The SCAM that is what it is follows its ordinary procedure as they have it mounted them. 1001 . I receive a mail that an investigation has been launched and may have been lost .... The paquetesenvíos with the correct address how is my case are not lost and more in the territory UE.... what the package has never left is people seeing all the NEGATIVE comments they have it is seen that they have by system from time to time or daily I dare say to proceed with this type of SCAMS. They want to console me by telling me that they will keep me informed of the status of the investigation and if possible proceed to the Reimbursement "" there "" that ""relieved ""I feel ... but more pissed off if you can because I do not expect to reach a successful outcome. I have already complained to Pay Pal and I will proceed with a consumer complaint. UPDATE 19112019 Fortunately I paid by Paypal and I was able to recover my €. After having formulated quejadisputa via Pay pal ... Pay pal has investigated the matter and have proceeded to refund the € paid for my purchase. Ladies and gentlemen, this company is not trustworthy and I advise you not to try to place any order ... your catalogostock is a smokescreen. Regards. PS: Never in my life until today I have never been the victim of a fraud.

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Following a delivery error, the service handled the case efficiently and professionally.

Good site with lots of choice and fast delivery.

Good site good equipment good paints

A faster delivery and it would have been 5 etoi

acceptable no problems

just a thought: I don't like to order in writing on the computer. I order in person and it's not easy and the order takes a long time to reach me thank you for your request for advice.

The paints delivered are not diluted >>Humbrol Enamel mat (REF 60) I will only order Tamiy from now on.

At the price paid

I've been a customer for several years and have never had a problem. A few delivery times sometimes a little longer than expected or a reference not available, but they always found a solution. Great responsiveness to questions, whether by e-mail or phone.

A bit disappointed really. You pay premium price and don't get good service.I paid extra for express delivery which arrived after 10 days. Only refunded half of delivery cost

Disappointed with the delivery time: my birthday present arrived too late.

the free shipping trigger is a bit high

I ordered a model of the Concorde for my grandson: Noé Kerrien 20 Rue du Phare Ploumanac'h. I reported by e-mail last week that he had received two plates number 3 and not plate number 4. Since no news. It's not serious. The child is very disappointed and the model cannot be finished. Sincerely

For Switzerland ALWAYS enter the exact amount on the delivery note, otherwise customs storage charges will be levied until the consignee has indicated the exact amount of the transaction.

The delivery time was too long.

I only buy figurines from the Napoleonic era and I regret that the contents of the boxes are not more detailed in their presentation in many cases we find only the photo of the box otherwise I am sat

Sending of a mock-up that did not correspond to the order. Still no answer on the availability of the product initially ordered and of the kit also comm

order no.176384 first article is reordered then article no longer available.then something else chosen for it suddenly another article no longer there from the initial order.meanwhile 4 weeks have gone into the country.order canceled and now waiting for almost 2 weeks that my money is transferred back because I paid in advance.never again!!!!

Overall good choice and delivery. Too bad a box was opened in the co

The parcel has not yet been delivered! The tracking number is wrong or ?? and does not work! A phone call did not bring any answer except the confirmation that the tracking does not work and that I should have patience. 07.11 2nd notice After 14 days the parcel arrived ... it seems by a big detour. The goods are in perfect condition. A step seems to have been taken after my telephone conversation. This kind of problem can happen

thanks .very good 1001 hobby the shipment is very fast and great package.i'll buying more stuff in the future and introduce to my friends thank you your business.see you soon.