Customer reviews of 1001hobbies

More than 15 days to be delivered whereas it announces 2 to 5 days with my order the product was available and according to them it was out of stock no information during this time.

bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

I thought it was good

a little long!

Deadlines met Good packaging Product quality Ach

Ordering was fast and clear information Delivery took almost two weeks The order had to come from another address which took over a week The shipping to my address took 5 days Post NL indicated on Tuesday that the package would be delivered on Wednesday in the end it was Friday

satisfied, on-time delivery wide choice of models and paints. A few prices sometimes higher than on other sites for the same model-but nothing to shout about, no

bad experience with shipment ordered two model kits slowest shipment (eco) selected which is ok. but the shipment went wrong package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

TO THIS DAY I STILL DO NOT GET THE PRODUCT AND YOU DO NOT EVEN WANT TO REFUND ME !!! YOU ARE BAD !!!!

Although delivery times are always longer than expected, they very often have models that are hard to find.

product and delivery as expected

Rip off company Don't Use After ordering items that were all supposed to be in stock from a UK.co. webpage I discovered that they are in France??? They had 2 items an the 3rd was being imported from manufacturer. Obviously not stock and I could have purchased the item from Kyosho in japan cheaper than the price they sell . Then waiting for items supposed to be in stock for 2 weeks from France still waiting. DO NOT USE NOT UK MERCHANT . .CO.UK IS A LIE Wednesday refund still not paid

I visit this site I look at an article and hop it is in my basket and impossible to remove it ! ! Forced sale or bug? In any case, I don't order on a site that forces the basket without being able to delete it. So at the end of my visit, I have 8 items in my basket that I didn't put in! So good luck with this

Rip off company Don't Use After ordering items that were all supposed to be in stock from a UK.co. webpage I discovered that they are in France???? They had 2 items an the 3rd was being imported from manufacturer. Obviously not stock and I could have purchased the item from Kyosho in japan cheaper than the price they sell . Then waiting for items supposed to be in stock for 2 weeks from France still waiting. DO NOT USE NOT UK MERCHANT . .CO.UK IS A LIE Wednesday refund still not paid

Not bad at all. Too bad that recent products are not always in stock. Some paint brands are also missing. On the other hand, the site is quite complete, with tutorials to familiarize you with the various tools. Keep up the good work!

Good site, great choice of items but delivery a little slow.

Good communication and fast delivery

I appreciate the speed of delivery and that everything arrived in perfect condition. I miss a color catalog of each paint manufacturer that could be sent with the model (for future purchases).

Item has not arrived at all and it���s be

Hobby Master scale models are always of good quality, comparable to those from Corgi Toys, but the price is a little high, especially for the latest models.

Site of choice and serious always satisfied with my order

Confirms awaiting delivery rap

takes some time but I get what I order takes some time but I get what I order, so can not complain

All correct

Figurine arrived safely. Shipping took a bit but it was worth the reduced/basically nonexistent customs fees. Very happy with my purchase would definitely recommend!

takes some time but I get what I order takes some time but I get what I order, so can not complain

As of today I have not received my order nor the refund of the amount paid nor any explanation about what happened despite having asked for it. A pity because until now I have never had any problem with any of my orders. I hope this is of some use. Sincerely Bernat Quetglas E

Great service Too bad they are in France Package is always an extra week on the road

product error in shipment awaiting reply otherwise very bi

nothing in particular to report except that I was pleased with this arti

Get for the second time a reminder where in is asked to review you well here you get m then Very bad Wait for 6 weeks on an order which was said next working day in house On the site is the order still pending So still have nothing

Fast efficient a clear and pleasant site to navigate - no doubts......commandez....

Good dialogue with a contact person in the event of a problem. Delivery times sometimes long, but order respected and well packaged.

I received the wrong item. Due to the lack of a return slip, it was only possible to return the item after I had to prove that it was wrong. --- QUOTE: ""Please find enclosed a return label for the boat you received. To answer your questions this is the after sales service procedure. This allows us to avoid some scams. Yours sincerely, Customer Service"" QUOTE End --- Here the customer is seen as a potential fraudster! I then returned the wrong item. The parcel company has confirmed delivery! But 1001 Modellbau cannot find the return shipment! So no money back. Great! I wonder who is the fraudster here! If you want to save yourself a lot of trouble and frustration, it's better not to order here!!!!! And don't be fooled by the German presentation. This is a French company. That doesn't make a subsequent legal dispute any easier!

I ordered for 110€..never received my parcel. Thank you post office? Thank you 1001maquettes? In any case I don't

shipment a bit long

Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.

Price-performance ratio is out of proportion

good product easy to understand and assemble very nice result for det enthusiasts