Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Good, but beware of the delivery time (I should point out that my order was placed during the sales period. This may explain the 4 or 5 days between the creation of the order and its validation.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/07/2019
Faster delivery than announced.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2019
Fairly satisfactory delivery time. Package arrived in good condition. But why did you take the initiative to change the delivery method without asking the customer? The choice of home delivery via Colissimo (instead of relay delivery as requested) posed a problem for us. By a stroke of luck, we intercepted the delivery driver as we were leaving the d
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
In principle, there's absolutely nothing to say except about delivery times. That's the only thing that can be improved. Otherwise, the choice of prices and the quality of the packaging are perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2019
the parcel was not delivered as announced. it is paid for and lost in limbo...1001 MAQUETTES must do much better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
Not cheap but the great merit of having a lot of availability and some of the most interesting and rare products for a hardcore model maker. lead time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
good choice good delivery time in good condition but a bit expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2019
Good evening My previous reply to your satisfaction survey not having been followed up by you, I am contacting you again and repeat: I am very dissatisfied with the""Space Shuttle"" which was received with a broken fin that seems to have already been used and whose assembly was difficult due to imprecise adjustments. In short: very low end. I would prefer to have this item returned with a refund or credit note. I would like to add that I have already ordered many excellent quality models of spacecraft, either assembled or to be assembled, from your site, and that this incident (which will certainly be well resolved) in no way detracts from my confidence in you. Thank you very much for an arrangement and very cord
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
Serious site, lots of choice, prices compared to other""" quite high and fairly long lead time, even considering payment by cheque! Follow-up and communication are perfect
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/07/2019
Delivery of the ordered goods was flawless and complete
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 10/07/2019
I got a LRP DEEP BLUE 330 HYDRO 24 GHZ did 100 m and it doesn't work anymore. Fernando
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
The small pots of paint are loose in the envelope. I thought I'd get 1 stiffer pack. But otherwise nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
Delivery compliant but not super fast. The postage is a bit high. I would definitely recommend
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/07/2019
I was unaware that the orders came from abroad even so everything worked correctly to the prices of the web you have to add about 15 € d """handling "" + shipping I find these amounts exorbitant but I did not find the product I wanted anywhere else ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2019
Hello always received on time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/07/2019
Order placed on June 9th a month ago, they have sent me two messages saying that one of the products had to arrive from their supplier, so far nothing at all. I sent a message through their website asking them to cancel the missing product and send the one they did have.....pues nothing from
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2019
Modellicious Good selection of products, good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
Modellicious Good selection of products, good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
I've only just bought a revell paint, but what's missing is a classification of paints by their part numbers and, if possible, those on the market.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2019
Good selection of products good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2019
1001 models Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
1001 models Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2019
As much as I had nothing to say about my first order, for my second order I received a faulty product that I reported over a week ago... and still no response from the after-sales service. Update from 18072019 : I'm lowering the rating by one star because I followed their instructions given in response to this message and 10 days later... still nothing. Update from 03082019: More than 5 weeks after my complaint I no longer expect anything from you. Maybe I'll go back to the competition for my next orders. UPDATE from 05082019: And have you checked that my messages aren't going to spam? UPDATE from 15082019 : I tried from another e-mail address on August 8. Since I've had no reply from you, I assume that you're the one who's been trying to contact me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
bonjour.je ne mes pas 5etoiles une boites et était ouverte
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2019
Thanks for being able to do business with me. Your company has good quality items I can't find in the states. Merci.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 05/07/2019
THE COLORS SHIPPED TO US ARRIVED DEFINITELY LATE BY MAIL . WE HAD DIFFICULTY FINDING THE PACKAGE BECAUSE THE LETTER CARRIER AFTER LEAVING A SATURDAY MORNING NOTICE IN THE MAILBOX GAVE 10 DAYS TO PICK UP THE PACKAGE. PURTTROPPO PERO 'IN THOSE 10 DAYS I WAS PERSONALLY ABSENT AND I ADOVUTO MAKE PROXY TO MY BROTHER WHO CONFIRMED THAT THE POST OFFICES OF PIETRASANTALU COULD NOT FIND ANYTHING ... SO HE WENT TO THE POST OFFICES OF MARINA DI PIETRASANTA AND AFTER AN ODYSSEY SIONO MANAGED TO FIND THE PACKAGE. SO THE NEGATIVE SCORE LIES IN THE SHIPMENT DEFINITELY TOO SLOW AND CLEARLY IN THE ITALIAN POST OFFICE TO BE DISCOURAGED. IF I KNEW THE SHIPPING TIMES SO LONG AND THE ENORMOUS DIFFICULTIES OF DELIVERY I WOULD NEVER HAVE ORDERED THE PRODUCTS. CORDIALLY R. ARRIGHINI
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
fast delivery and careful packaging
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2019
Discounts displayed in red on the product photo, a bogus tax on the invoice added to the price and delivery, and roll on, little speedsters!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 05/07/2019
Despite availability of quite high postage costs and a promise of 4-7 days delivery time, the goods only arrived after 22 days! Tracking was not possible despite the tracking number. When asked, they said that the selected shipping method takes a long time by default. Why don't they just write that it takes 4-30 days? The customer is deliberately being taken for a ride... If you need your item promptly: buy elsewhere. ""Answer from 1001 modellbau Hello, you have initially selected a product that is available but not in stock. Available shipment in 6-8 days corresponds to the delivery from our supplier to our warehouse. In addition, you have chosen the Eco delivery. Eco is the cheapest delivery. Deliveries usually take 1 week but in some very special cases Eco deliveries can take up to three weeks. To speed up delivery, select Express delivery. Yours sincerely"" Unfortunately, judging by the reaction of 1001modellbau, they did not understand what it was all about (hence the reduction from 3 to 2 stars)... I was shown a delivery time of 4-7 days during and after the purchase! If the shipping method takes up to (or as in my case even longer than) 3 weeks then please write it too!!! The customer is being taken for a ride with the 4-7 information! *shakes head* And: if a product is available, it should also be in stock. Otherwise you can't dispose of it.... If available meant that the item existed in the world, the designation would be useless in an online store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2019
Order tracking a little haphazard I had written a birthday message for my order but it was not there in the coli
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 04/07/2019
Good store with a very large selection of models, colors and accessories. Processing fee and delivery times to DEU sometimes a little long. Therefore, do not order anything in a hurry there
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/07/2019
I think there is a lack of models of Romanesque churches and castles.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/07/2019
Model in perfect condition. Acceptable shipment
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/07/2019
The service is good but the prices many times are more expensive than other model sites.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/07/2019
total disappointment! I ordered an airline bag that I knew well because I already owned a similar bag that had outlived its usefulness. So I ordered a new one here because I couldn't find it anywhere else... But disappointment when I received the product ... it does not correspond at all to the product ordered ... I ordered a small shoulder bag similar in every way to the one I already have, based on the photos and description. Instead I received a travel bag the size of a cabin suitcase with a handle and not a shoulder strap. For""non-contractual photo"" is not indicated anywhere... so I don't have a bag to take on my flight in 4 days I'll have to settle for something else and pay an unexpected sum for it! I'd like to be able to get in touch with the site to resolve the situation as soon as possible. You seemed to be a serious site, so please live up to your image. cord
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/07/2019
It took 10 days for the order to be sent (and not 8 as stated on my order history, and even 8 days is a long time), then the delivery time in total took 21 days for the parcel to arrive, almost as long as Chinese sites. What's more, the free delivery conditions weren't clear.
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