Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/05/2019 à 00h00 following a purchase from 02/05/2019

fairly fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/05/2019 à 00h00 following a purchase from 02/05/2019

A site that I gladly recommend where you can find what you want and need.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2019 à 00h00 following a purchase from 01/05/2019

Very good with a very lar color palette

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Acquirente Verificato

Rating: 4 out of 5

Published on 30/04/2019 à 00h00 following a purchase from 30/04/2019

excellent service

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Comprador Verificado

Rating: 1 out of 5

Published on 30/04/2019 à 00h00 following a purchase from 30/04/2019

I have not received them yet.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/04/2019 à 00h00 following a purchase from 28/04/2019

No customer service - you're told you'll get a reply within a few days, but it never comes. I had to call several times to get a refund... in short, a very bad experience.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2019 à 00h00 following a purchase from 27/04/2019

Wide selection. Fast delivery. Fair prices. However, we need to extend tamya's product range to include paint accessories, primers, small tools, etc.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2019 à 00h00 following a purchase from 26/04/2019

Good telephone reception, exchange possible. Only regret the price often higher than aill

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Comprador Verificado

Rating: 1 out of 5

Published on 26/04/2019 à 00h00 following a purchase from 26/04/2019

I bought some catalogs at the beginning of March. It is now April 26th and I still have not received anything despite the fact that in response to my complaint I was told that they would send them again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2019 à 00h00 following a purchase from 24/04/2019

1st order with this merchantno problem

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Verified Buyer

Rating: 1 out of 5

Published on 23/04/2019 à 00h00 following a purchase from 23/04/2019

Horrible Horrible. It was not packaged in a box and protected. It cane damaged and opened and said it had been repackaged. I took photos of it. I have not been able to reach anyone at all to talk to about this. I give it 0 stars

Response from 1001hobbies Published on 24/04/2019

Dear Sir, Thank you for your message. How did you try to reach us? Did you try to call us? You can contact us on [email protected] and send us the photos if you would like. You can also reach us by phone on +1 (872) 225-1206 from 10:00 till 18:00 (Paris Time) Best regards, The 1001Modelkits' Customer Service

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/04/2019 à 00h00 following a purchase from 23/04/2019

Horrible Horrible. It was not packaged in a box and protected. It cane damaged and opened and said it had been repackaged. I took photos of it. I have not been able to reach anyone at all to talk to about this. I give it 0 stars

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Response from 1001hobbies Published on 24/04/2019

Dear Sir, Thank you for your message. How did you try to reach us? Did you try to call us? You can contact us on [email protected] and send us the photos if you would like. You can also reach us by phone on +1 (872) 225-1206 from 10:00 till 18:00 (Paris Time) Best regards, The 1001Modelkits' Customer Service

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Verified Buyer

Rating: 2 out of 5

Published on 23/04/2019 à 00h00 following a purchase from 23/04/2019

Horrible. It was not packaged in a box and protected. It cane damaged and opened and said it had been repackaged. I took photos of it. I have not been able to reach anyone at all to talk to about this. I give it 0 stars

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2019 à 00h00 following a purchase from 23/04/2019

Tamiya paint order received on time and in perfect condition

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Comprador Verificado

Rating: 2 out of 5

Published on 22/04/2019 à 00h00 following a purchase from 22/04/2019

I have been waiting for my order since the 5th of this month and besides not knowing anything about it, I don't know if it will arrive.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2019 à 00h00 following a purchase from 21/04/2019

SMALL, EASY-TO-ASSEMBLE MODEL IDEAL FOR BEGINNERS

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2019 à 00h00 following a purchase from 19/04/2019

delivery times respected and products in conformity. just a little effort on the shipping price and it will be perfect.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 19/04/2019 à 00h00 following a purchase from 19/04/2019

The paint didn't match the model

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Verified Buyer

Rating: 4 out of 5

Published on 18/04/2019 à 00h00 following a purchase from 18/04/2019

Excellent service prompt shipping Thank you!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/04/2019 à 00h00 following a purchase from 18/04/2019

well organized

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2019 à 00h00 following a purchase from 17/04/2019

Received on time. RA

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Comprador Verificado

Rating: 1 out of 5

Published on 17/04/2019 à 00h00 following a purchase from 17/04/2019

So far I have not received my order nor have I been informed for several days where it is located. So for the moment and until I get my order I am disappointed.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/04/2019 à 00h00 following a purchase from 16/04/2019

Delivered in reasonable time and we'll... Delivered in reasonable time and we'll packaged.Will use again

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Verified Buyer

Rating: 4 out of 5

Published on 16/04/2019 à 00h00 following a purchase from 16/04/2019

Delivered in reasonable time and we'll… Delivered in reasonable time and we'll packaged.Will use again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/04/2019 à 00h00 following a purchase from 15/04/2019

No problems unpacking the coli

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/04/2019 à 00h00 following a purchase from 15/04/2019

Received on time and seems to be of good quality.

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Comprador Verificado

Rating: 4 out of 5

Published on 13/04/2019 à 00h00 following a purchase from 13/04/2019

Good morning : My assessment of the service is POSITIVE but I think it could be improved on two things : - The speed in the importance of having the items available at any time and for any moment. You can not guarantee a service that is then delayed - The delivery service could be further improved by having a service point for a more convenient collection of orders because at first the package was scheduled to arrive by DHL that if you have service d """service point """ and ended up arriving by colossimo services and SEUR that lack such service otherwise all correct graci

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2019 à 00h00 following a purchase from 12/04/2019

Sometimes it takes a long time to process an order, but it's still reasonable. No shipping worries. Good service Clie

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Comprador Verificado

Rating: 1 out of 5

Published on 12/04/2019 à 00h00 following a purchase from 12/04/2019

I put a star because I can not put less score to make a comment. I have been waiting 1 month for an order I have sent emails and written on instagram without any response. Nefasto

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/04/2019 à 00h00 following a purchase from 10/04/2019

I received a bubble envelope with all the products I ordered quickly, but the problem is that the Italeri brush was not sufficiently protected and therefore received broken. Too bad I don't think I'll be ordering from you again as the packaging is not up to standard.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2019 à 00h00 following a purchase from 10/04/2019

No problem

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Acheteur Vérifié

Rating: 2 out of 5

Published on 09/04/2019 à 00h00 following a purchase from 09/04/2019

Slow delivery it said 3 to 4 days received 15 days later. I paid for a message I'm still looking for where it was i

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/04/2019 à 00h00 following a purchase from 09/04/2019

Fast shipping. Order conforms. Interface of the site perfectible and a cardboard oversized used for little material it is to optimize I pe

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Acquirente Verificato

Rating: 4 out of 5

Published on 09/04/2019 à 00h00 following a purchase from 09/04/2019

Optimal timinggood prices

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Comprador Verificado

Rating: 1 out of 5

Published on 09/04/2019 à 00h00 following a purchase from 09/04/2019

I have been waiting for a month and they tell me that they can't find my order and that the mistake is mine. They do not give me the option to track my order and the carrier does not contact me. After this month they tell me that I have to pay again! I call the phone with prefix (+34) and they tell me that I am calling Paris. They are real thieves. DO NOT BUY FROM ES

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Comprador Verificado

Rating: 1 out of 5

Published on 09/04/2019 à 00h00 following a purchase from 09/04/2019

I BOUGHT SOME CATALOGS AT THE BEGINNING OF MARCH AND TO DATE I HAVE NOT RECEIVED THEM.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2019 à 00h00 following a purchase from 08/04/2019

Very good product conform

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Verified Buyer

Rating: 4 out of 5

Published on 08/04/2019 à 00h00 following a purchase from 08/04/2019

Place two orders received one RC aluminum pulley on first order.excellent shipping and packing. Second order received two RC products one product was out of Stock waiting for refund from the RC Shop to refund my Pay Pal Account. Good Company Thanks

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Comprador Verificado

Rating: 1 out of 5

Published on 08/04/2019 à 00h00 following a purchase from 08/04/2019

Order placed on 19022019 was shipped on 2602 as there is a product with availability 5-7 days. The 15032019 still has not received the order contact with customer service tell me that sometimes they get lost and do not know where the order is that if in a few days I do not receive it call back. The day 22032019 tired of waiting I ask for a refund and cancellation of the order I am told that it will take a week to be credited the amount. As of today 08042019 I still have not received the amount the following will be a complaint in consumption by

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Comprador Verificado

Rating: 1 out of 5

Published on 06/04/2019 à 00h00 following a purchase from 06/04/2019

Chorizo refund me the money for the order I have not yet received 23 euro.

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